Enhanced Direct Enrollment Product Owner

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main Product Owner for Enhanced Direct Enrollment (EDE) functionalities within a federal healthcare enrollment framework.

• Serve as the key intermediary between development teams and business/program teams, ensuring alignment on scope, priorities, and delivery expectations.

• Provide client engagement assistance as a primary contact after the Team Lead, participating in governance meetings, demonstrations, and stakeholder sessions.

• Define, manage, and continuously prioritize the product roadmap for EDE functionality, balancing regulatory requirements, partner needs, and enhancements to user experience.

• Own and refine the product backlog, ensuring that user stories are clearly defined, testable, and aligned with business and compliance requirements.

• Convert intricate healthcare policy, regulatory, and operational mandates into actionable epics, features, and user stories.

• Collaborate with engineering, UX/UI, QA, DevSecOps, and integration teams to ensure the successful deployment of EDE capabilities across partner channels.

• Define and monitor post-launch optimization metrics, such as enrollment conversion rates, application completion rates, error rates, user drop-off points, and partner integration performance.

• Utilize data-driven insights to pinpoint enhancement opportunities and drive ongoing improvement of live EDE services.

• Ensure adherence to federal healthcare regulations, security standards (e.g., NIST), privacy requirements, and accessibility standards (Section 508).

• Facilitate Agile ceremonies, including sprint planning, backlog grooming, sprint reviews, and retrospectives.

• Support release planning, deployment readiness, and stabilization activities for production environments.

⛳️ Requirements

• Bachelor’s degree in Business, Healthcare Administration, Information Systems, Computer Science, or a related field (or equivalent experience).

• 8–12+ years of experience in product management or product ownership roles.

• A minimum of 5+ years of experience in healthcare, health insurance, or regulated government healthcare programs.

• Demonstrated experience working on digital enrollment systems, marketplaces, or consumer-facing healthcare platforms.

• Proven experience supporting federal or state government IT programs, preferably in healthcare eligibility or enrollment domains.

• Strong experience managing Agile product backlogs, roadmaps, and iterative delivery.

• Hands-on experience supporting system deployments (production releases) and post-launch optimization initiatives.

• Experience with post-launch optimization metrics, including conversion funnels, user behavior analytics, system performance, and operational KPIs.

• Experience writing detailed user stories, acceptance criteria, and maintaining product documentation.

• Familiarity with APIs, data exchange standards, and system integrations across partner ecosystems.

• Strong stakeholder management and communication skills, including engagement at the executive level.

• Ability to balance deployment demands with long-term product optimization.

• Strong analytical mindset with capabilities in data-driven decision-making.

• Ability to operate effectively in complex, regulated, and high-visibility environments.

• Proven ability to lead through influence across distributed cross-functional teams.

• US Citizenship or Permanent Residency required.

• Must reside in the Continental US.

• Depending on the government agency, specific requirements may include a public trust background check or security clearance.

🏝️ Benefits

• Health care

• Dental

• Vision

• Life insurance

• 401(k)

• Paid time off including PTO, holidays, and any other paid leave required by law