English OPI/VRI Interpreter

This is a fully remote position, open to applicants in Mali.

📋 Description

• Professionally handle incoming calls, adhering to the Interpreter's code of conduct.

• Always be prepared to take notes during calls.

• Understand the specific vocabulary relevant to the industry in which the interpreter operates, particularly in healthcare and medical contexts.

• Accurately convey all messages in their entirety, without adding, omitting, or substituting any information.

• Deliver exceptional customer service during interpretation sessions.

• Facilitate effective communication between Limited French Proficient individuals and clients by providing precise and comprehensive interpretation of messages.

• Adhere to established standards of practice.

• Participate in internal professional training sessions.

• Show enthusiasm for obtaining new professional certifications.

• Maintain communication and provide reports to your team leader.

• Follow dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficiency in both English and French.

• At least 1 year of experience in telephone interpretation with a reputable interpretation company.

• Strong understanding of medical terminology.

• Familiarity with legal terminology is an advantage.

• International certifications in the healthcare sector are a plus (such as PICSI, ALTA, HIPAA, etc.).

• A high school diploma in your native language.

• High emotional intelligence and cultural sensitivity.

• Excellent communication, listening, note-taking, and memory retention skills.

🏝️ Benefits

• Fully remote position with a defined schedule.

• Options for full-time or part-time work (including business and weekend hours).

• Ability to start working immediately after onboarding.

• Access to internal certified training.

• Monthly fee payments.

• Contract-based employment type.