English OPI/VRI Interpreter

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Respond to calls in a professional manner, adhering to the Interpreter's code of conduct.

• Always be ready to take notes during a call.

• Familiarize yourself with the specific vocabulary relevant to the industry in which the interpreter operates (specifically healthcare and medical).

• Accurately render all messages in full, without adding, omitting, or altering any content.

• Deliver exceptional customer service throughout the interpreting process.

• Facilitate effective communication between Limited English Proficient individuals and Clients by providing precise and comprehensive interpretation of messages.

• Implement established standards of practice.

• Participate in internal professional training sessions.

• Show enthusiasm for obtaining new professional certifications.

• Maintain communication and report to your team leader.

• Adhere to the dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target language "Mam".

• A minimum of 1 year of telephonic interpretation experience with a reputable interpretation company.

• Solid understanding of medical terminology.

• Knowledge of legal terminology is an advantage.

• International certifications in the healthcare sector are a plus (such as PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• High emotional intelligence and cultural sensitivity.

• Strong communication, listening, note-taking, and memory retention skills.

🏝️ Benefits

• Fully remote position with a defined schedule.

• Options for full-time or part-time work (including business and weekend hours).

• Immediate start following onboarding.

• Access to internal certified training.

• Monthly salary payments.

• Employment offered on a contract basis.