Engineering Product Manager

📋 Description

• Take charge of the developer engagement initiative: facilitating how developers discover the platform, obtain solutions, transition from initial prototypes to production, and evolve into long-term users and advocates.

• Oversee the developer-oriented aspects of the platform: including documentation, onboarding processes, sample applications, communications, and the visibility tools that ensure developers stay informed and unblocked.

• Conduct developer engagement activities (office hours, asynchronous support, collaborative sessions) and translate insights into product specifications, optimal paths, and reusable frameworks that assist all teams utilizing the platform.

• Establish and monitor key metrics for the developer experience that are critical: time-to-first-success, activation, adoption, satisfaction, and retention.

• Utilize productive coding tools as an integral part of your workflow, including prototypes, specifications, scripts, dashboards, and developer resources.

• Collaborate with related platform service teams (identity, unified management, artificial intelligence, and others) to alleviate friction between services.

• Report on progress, risks, and decisions to senior leadership and the developer community through written communication and live demonstrations.

⛳️ Requirements

• Over 5 years of combined experience in software product management and software engineering.

• A minimum of 2 years in a product management or technical product management position.

• Experience in shipping production code as a software engineer in a previous role.

• Proficiency in at least one mainstream programming language (Python, TypeScript, Go, Java, or equivalent).

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short and long-term disability coverage.

• Basic life insurance.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness as determined by Cisco.

• Non-exempt employees receive 16 days of paid vacation time each full calendar year.

• Exempt employees are eligible for Cisco’s flexible vacation time off program.

• 80 hours of sick time off provided upon hire.

• Up to 80 hours of unused sick time can be carried forward from one calendar year to the next.

• Optional 10 paid days per full calendar year for volunteering.

• Employees are also eligible to earn annual bonuses in accordance with Cisco’s policies.