Engineering Manager, Processing

This is a fully remote position, open to applicants in Canada.

📋 Description

• Ensure the reliability, low latency, and accuracy of Lithic's transaction processing interfaces and associated services.

• Lead the delivery of new features across authorization, clearing/settlement, disputes, and network integration areas.

• Take ownership of and enhance the infrastructure that supports physical network peering with card network partners, ensuring that connectivity, failover, and capacity align with reliability standards.

• Elevate operational excellence by focusing on observability, incident response, on-call preparedness, and practical reliability enhancements.

• Manage initiatives from the planning stage to launch, ensuring stakeholders are informed and aligned throughout the process.

• Collaborate closely with Product and cross-functional teams to clarify requirements early, allowing engineering efforts to concentrate on the most impactful tasks.

• Drive improvements in systems, processes, and documentation to facilitate quick onboarding for new team members.

• Engage in and help refine the team's on-call rotation.

⛳️ Requirements

• Proven experience in managing and developing engineers, encompassing coaching, providing feedback, and recruitment.

• Strong technical judgment and system design expertise, particularly in low-latency, high-availability systems, with a solid understanding of networking and infrastructure.

• Willingness to remain hands-on — this is a player-coach role where the manager can unblock issues, review designs, and occasionally contribute directly when necessary.

• Experience in shipping and operating production services with stringent uptime and latency demands.

• Familiarity with or a keen interest in network infrastructure — including peering, connectivity, failover, and capacity planning for external partner integrations.

• Experience with or a desire to learn about payment processing — including card network protocols, authorization flows, and clearing/settlement, or related fields.

• Proficient in Java, Python, or Kotlin and AWS (or similar technology stacks), with the ability to quickly adapt to unfamiliar technologies.

• Exceptional cross-functional communication skills and the capability to keep teams aligned under tight deadlines.

• A growth mindset and a continuous desire for learning and improvement.

• A preference for candidates with an interest in fintech and payments.

🏝️ Benefits

• Unlimited PTO.

• 12 weeks of fully paid parental leave.

• 4-week fully paid sabbatical (earned at your 5-year anniversary).

• Work from anywhere: the option to work from any location in the world for 4 weeks each year.

• 3% cashback on card purchases with your complimentary Privacy.com employee account.

• Health, vision, and dental insurance; HSA Contribution Match.

• 401(k) match.

• Voluntary Life Insurance and Short-Term/Long-Term Disability.