Remotery

Engineering Manager – Customer Developer Experience

atConstructorRemoteUS flagUnited StatesFull-timeTechnical Customer Success ManagerMid-levelSenior$80k – $120k/year

Posted 1 day ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee engineers within the Customer Developer Experience team

• Collaborate directly with external developers to integrate Constructor’s platform while offering practical technical support

• Develop and lead advanced open-source tools for platform integrations

• Establish the technical direction for open-source tools and enhance the external developer experience

• Maintain responsibility for the reliability, quality, and documentation of libraries

• Work alongside product, customer success, data science, and engineering teams to prioritize features and meet customer requirements

• Balance direct integration support with long-term tool development

• Manage the team’s hiring process from developing the pipeline to conducting interviews and finalizing candidates

• Mentor engineers in their career progression through feedback, development opportunities, and removing obstacles

• Define standards for the team’s technology stack, tools, and testing methodologies

• Oversee the development and upkeep of TypeScript/React UI libraries

• Create user-friendly tools, thorough documentation, and reference examples to expedite integrators’ time to value


⛳️ Requirements

• Over 5 years of experience in web development

• Minimum of 2 years in a leadership role within an engineering team

• Expertise in JavaScript and React

• TypeScript experience is advantageous

• Strong analytical and problem-solving abilities

• Capable of triaging issues and effectively prioritizing tasks

• Eager to engage with customers and tackle new challenges daily

• Ability to collaborate closely with internal teams

• Excellent written and verbal communication skills

• Comfortable interacting with both technical and non-technical stakeholders

• Experience with contributing to or maintaining open-source projects is a plus

• Proficiency in English at C1 level (CEFR) or above

• Availability to attend regular meetings between 2 and 8 pm UTC

• A passion for driving the ongoing success of a rapidly growing startup


🏝️ Benefits

• Unlimited vacation policy; employees are highly encouraged to take a minimum of 3 weeks off annually

• Fully remote work environment; choose your residence

• Stipend for home office setup

• Apple laptops provided for new hires

• Annual training and development budget

• Maternity and paternity leave for eligible employees

• Collaborate with intelligent colleagues who will support your growth and allow you to make a significant impact

• Stock options available in addition to base salary

• Regular team retreats

People also viewed

RELX1 day ago

Technical Customer Success Manager – Legal (JD Required)

US flagOhio OnlyFull-timeTechnical Customer Success Manager$68k – $113.4k/year
ApplyView job
LexisNexis1 day ago

Technical Customer Success Manager – Legal, JD Required

US flagOhio OnlyFull-timeTechnical Customer Success Manager$68k – $113.4k/year
ApplyView job
FOSSA1 day ago

Senior Strategic Customer Success Engineer

US flagUnited States OnlyFull-timeTechnical Customer Success Manager
ApplyView job
Retell AI1 day ago

Customer Success Engineer – Contract

IN flagIndia OnlyFull-timeTechnical Customer Success Manager$6,000 – $7,500/month
ApplyView job
Zenity1 day ago

Technical Customer Success Manager

US flagUnited States OnlyFull-timeTechnical Customer Success Manager
ApplyView job
Fieldguide2 days ago

Senior Customer Success Engineer, Audit

US flagCalifornia OnlyFull-timeTechnical Customer Success Manager$158k – $175k/year
ApplyView job

Never miss a great job!

Get handpicked remote jobs straight to your inbox weekly.

Trusted by 7,400+ designers