Engineering Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• You will enhance the team’s technical excellence by making sound architectural choices, elevating engineering standards, and ensuring our systems are resilient, scalable, and adaptable.

• Your influence will refine development workflows, minimize friction, and foster an environment where engineers can operate swiftly without sacrificing quality.

• You will bolster our operational readiness by enhancing incident playbooks, observability, and team preparedness.

• Through effective communication and structured planning, you will facilitate predictable delivery, improve alignment with stakeholders, and cultivate a culture of continuous improvement.

• Your leadership will significantly enhance reliability, developer experience, and long-term product stability.

• You will manage a team of approximately 4–6 software engineers, balancing hands-on technical leadership (around 40%, including coding and technical decisions) with people management, planning, and delivery execution.

• Collaborating effectively with product managers, other engineers, and business stakeholders on various projects.

• Guide the team toward practical architectural decisions that consider scalability, security, cost, and simplicity.

• Establish and uphold coding standards, patterns, and best practices through insightful code reviews and comprehensive documentation.

• Identify workflow bottlenecks and spearhead improvements to tooling, automation, local environments, and CI/CD pipelines.

• Maintain clear, actionable incident playbooks and enhance monitoring and alerting to reduce noise and bolster confidence.

• Decompose work into well-defined increments and support predictable delivery through robust planning and risk management.

• Champion reliability by ensuring services meet SLOs, have meaningful observability, and undergo effective post-incident improvements.

• Automate manual or repetitive processes to enhance engineering efficiency and minimize operational toil.

• Clearly communicate technical decisions, risks, and trade-offs to Product and cross-functional partners.

• Ensure adherence to engineering governance controls, testing requirements, and stage gates.

⛳️ Requirements

• Extensive experience in a software engineering leadership role.

• Experience working in a shared responsibility leadership environment (Engineering, Product, Design, and Data), with strong accountability for your discipline.

• Familiarity with leveraging AI and LLM tools and developing AI-powered customer-facing features.

• Ability to utilize data and anecdotal evidence to drive change.

• Capability to adapt as priorities and needs shift while maintaining focus on long-term strategy.

• A curious mindset: Eager to explore the unknown and bold enough to disrupt established workflows, while bringing that attitude to your teams.

• Unyielding focus on business and customer impact over mere technical output, thriving in a fast-paced environment.

• Full Stack / Backend: Background in highly scalable systems, preferably built using Ruby on Rails.

• Front End: Strong experience in developing business system web applications, preferably with some knowledge of Ember.

• Experience in building systems on the AWS stack is preferable.

🏝️ Benefits

• Foster an inclusive and diverse culture, in alignment with the Henry Schein One values.