Engineering Manager

This is a fully remote position, open to applicants in India.

📋 Description

• We are Civica, a company dedicated to creating software that facilitates the delivery of essential services for citizens worldwide. Our solutions are utilized by over 5,000 public organizations globally, aiding in the provision of vital services to more than 100 million citizens, spanning local and state governments, education, health, and care.

• Our goal is to become a leading GovTech advocate in every region we operate, addressing the needs of citizens and those who serve them daily. With 21 years of consistent growth and achievement, we find ourselves at a crucial juncture in our mission to fulfill this ambition.

• **Why you will appreciate this opportunity as an Engineering Manager at Civica**

• In the role of Engineering Manager at Civica, you will oversee a skilled team of engineers tasked with developing and maintaining our customer-facing products. Your leadership is vital in ensuring your team is equipped with the optimal mix of personnel, processes, and tools to deliver high-quality solutions effectively. You will engage hands-on in technical matters, guiding your team through intricate challenges and ensuring appropriate solutions are identified.

• Beyond technical oversight, you will liaise with stakeholders and cross-functional teams to facilitate progress, eliminate obstacles, and guarantee that work is planned and executed efficiently. Your leadership will directly influence the impact our products have on citizens, and you will play a significant role in nurturing a collaborative and high-performance culture.

• This position requires you to foster seamless communication within your team and across different departments, ensuring alignment and transparency while keeping everyone focused on common objectives. You will also be responsible for developing and presenting strategic roadmaps that align with overarching organizational goals, contributing to Civica's success.

• Your responsibilities will include overseeing the delivery of high-quality code that produces significant, impactful results for the business and our customers. You will mentor, develop, and empower your team members, emphasizing continuous improvement and cultivating a culture of excellence. As a leader, prioritizing your team's development while ensuring high standards are upheld throughout the delivery process will be paramount.

• A vital aspect of your role will involve creating and sustaining a positive, inclusive team culture. You will ensure that all team members feel acknowledged, supported, and empowered to deliver their best work. Additionally, you will foster strong relationships across the organization to ensure smooth collaboration, driving collective success and promoting a unified, high-performing atmosphere at Civica.

• If you are enthusiastic about leading agile teams, tackling complex technical challenges, and making a significant contribution to the success of your team and the organization, this role presents a thrilling opportunity!

⛳️ Requirements

• **What you will need to succeed in this role**

• - Managing one or more teams of 5+ engineers in a dynamic, agile setting.

• - Leading Agile/Scrum delivery processes and fostering continuous improvement within the team.

• - Applying DevOps principles and practices to optimize workflows and improve operational efficiency.

• - Implementing Test-Driven Development (TDD) to ensure the delivery of high-quality, reliable code.

• - Collaborating with stakeholders to establish and manage priorities, ensuring alignment of team efforts with business objectives.

• - Building and maintaining SaaS products, providing scalable and dependable solutions.

• - Ideally, you will possess experience with public cloud technologies like AWS or Azure.

• - Security by design and SecOps practices to ensure that products are inherently secure *(Ideally)*.

• **Essential skills:**

• - Development stack: .NET (C#)

• - Cloud platforms: AWS & Azure

• - Databases: SQL Server

• **Desirable skills:**

• - Version control and CI/CD: GitHub, Azure DevOps

• - Testing: Playwright

• - Infrastructure as Code: Terraform

• - Monitoring: Datadog

• - Orchestration: Kubernetes

• We genuinely encourage you to bring your authentic self to work. There is no such thing as the perfect candidate, so if you believe you have the right qualifications, even if you do not meet every single criterion listed below, please reach out. We would love to have a conversation and explore if you could be a great fit.

🏝️ Benefits

• **Why you will enjoy working with us.**

• As a company, we are passionate about our mission and the citizens we serve. If you share our commitment to advocating for technology in public services to enhance outcomes for citizens and public sector organizations, then Civica is the ideal place for you. We will support you in unlocking your full potential, achieving career advancement, and making a tangible difference for people and communities.

• We understand that when our employees are happy, they perform better and experience greater job satisfaction. Here is what you can anticipate:

• **We embrace diversity - ** and we celebrate this aspect of our organization.

• **We offer an inclusive, safe, and welcoming environment for all Civicans ** - there are numerous opportunities that empower you to grow and reach your best self.

• **Giving culture - ** we encourage you to "give back" with benefits like our Days of Difference leave, allowing you to volunteer for a charity of your choice.

• **Flexible Work - ** we provide extensive flexibility options, including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work-life balance according to individual needs.

• **Apply for this job ** - Become part of something extraordinary. Do you envision yourself in this role? If so, we would love to hear from you!