Engagement Specialist – Compliance, Software Anti-Piracy Initiatives

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Oversee compliance and anti-piracy initiatives with a focus on the SEA region.

• Assess and interpret investigation data, ensuring that CRM systems are accurately updated for global reporting purposes.

• Actively discover new leads through external resources and enhance engagement strategies to transform non-compliant users.

• Systematize documentation to facilitate seamless workflows and promote knowledge-sharing within the team.

• Deliver timely insights and data snapshots to address the dynamic needs of the business.

⛳️ Requirements

• A minimum of 1 year of experience in Sales, Account Management, or Legal (experience in Sales is essential; familiarity with software compliance or anti-piracy is a significant advantage!)

• Excellent command of English (both written and spoken).

• Proficiency in a regional language (such as Malay, Vietnamese, Thai, or Tagalog) is highly beneficial.

• Comfortable utilizing data management tools, CRM metrics, and omni-channel communication (including calls, emails, and video).

• Basic to intermediate expertise in MS Excel or its equivalents (like Google Sheets or SPSS).

• Strong online research skills, featuring advanced search techniques for lead generation.

• Capacity to prioritize tasks effectively under pressure and adapt to shifting campaign priorities in a remote work setting.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible work environment with remote work options.

• Comprehensive health benefits and wellness programs.

• Dynamic team culture focused on collaboration and innovation.