Engagement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with senior marketing and creative executives to develop and implement AI-driven content strategies.

• Spearhead organization-wide transformation initiatives utilizing Typeface’s generative AI platform.

• Provide counsel to CMOs, creative leaders, and brand teams regarding AI-powered solutions and strategic objectives.

• Foster executive trust through effective communication, governance, and proactive risk management.

• Formulate GenAI and digital content transformation strategies that align with customer business objectives.

• Conduct discovery workshops and create roadmaps for use cases across email, advertising, social media, SEO, and video.

• Collaborate with engineers and solution architects to convert business needs into technical specifications and scalable solutions.

• Oversee solution design, configuration, and deployment, including Brand Hub setup, agent customization, and integrations with Google Workspace, Salesforce, Adobe Experience Cloud, and Campaign Manager 360.

• Promote adoption through enablement, change management, and best-practice guidance.

• Establish success metrics for adoption, content velocity, brand consistency, cost efficiency, and campaign performance.

• Convert customer insights into product requirements and roadmap suggestions.

• Develop reusable implementation playbooks, templates, and best practices.

⛳️ Requirements

• Minimum of 7 years in business consulting, digital strategy, enterprise software, AI/ML implementations, or marketing technology.

• Bachelor's degree in business or a related discipline.

• Profound understanding of marketing operations, creative workflows, and challenges in the content supply chain.

• Outstanding skills in managing C-level stakeholders.

• Practical knowledge of generative AI capabilities, limitations, and enterprise requirements.

• Familiarity with SaaS architectures, APIs, and contemporary software delivery models.

• Experience with marketing technology stacks, including CMS platforms, DAM systems, marketing automation, and analytics tools.

• Strong understanding of generative AI for text, image, and video creation, alongside brand governance and content safety considerations.

• Capability to balance strategic thought with hands-on execution while navigating ambiguity in a rapidly evolving AI landscape.

• Proficient in simplifying complex technical concepts for varied audiences, with a strong focus on risk management.

• Excellent written and verbal communication abilities.

🏝️ Benefits

• Competitive compensation — including salary, equity, and 401(k).

• Comprehensive medical, dental, and vision insurance for you and your family.

• HSA and FSA options to support your financial wellness.

• Flexible time off — including parental leave.

• Well-being programs — resources to support your mental and physical health.

• Daily lunch & snacks.

• Mentorship & impact — collaborate closely with top AI leaders on products that are launched.

• Equity.

• 401(k).