Engagement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and propel the overall success of the Clients program delivery from Exavalu.

• Act as the main executive liaison between Exavalu and client IT & Business Leadership teams.

• Ensure that solutions are executed in accordance with the established SOW, delivery schedules, and quality benchmarks.

• Provide strategic guidance and governance throughout the lifecycle of the program.

• Review and oversee solution architecture, delivery strategies, and implementation methods.

• Ensure compliance with industry standards, security protocols, compliance mandates, and operational best practices.

• Manage communication with executive-level stakeholders, including escalations, risks, and dependencies.

• Collaborate across functions with delivery, business, and technology teams to achieve successful outcomes.

• Monitor program health, key performance indicators (KPIs), milestones, and overall client satisfaction.

• Lead continuous improvement initiatives and ensure effective program adoption.

⛳️ Requirements

• Extensive experience in Program Management, Delivery Management, or Engagement Management within the insurance industry, with a proven history of leading data-driven projects.

• Demonstrated experience in managing large-scale enterprise transformation or technology implementation initiatives.

• Strong stakeholder management experience with IT and Business Leadership teams.

• Excellent comprehension of program governance, delivery lifecycle, and execution methodologies.

• Experience ensuring that solution delivery conforms to SOWs, compliance requirements, and industry standards.

• Outstanding communication, presentation, and executive management capabilities.

• Proven ability to manage risks, escalations, and cross-functional coordination.

• Familiarity with enterprise platforms, system integrations, and solution delivery frameworks.

• Ability to lead teams in a fast-paced, client-oriented environment.

🏝️ Benefits

• Flexibility to adapt to the needs of employees, customers, and the business.

• Part-time work opportunities.

• Options for working outside of standard 9-5 business hours.

• Remote working arrangements.

• Welcome back program designed to assist individuals in re-entering the workforce after an extended absence due to health or family circumstances.

• Commitment to fostering a diverse and inclusive workforce.