End User Computing Engineer – Temp to Hire

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Act as the main point of contact responsible for the administration, support, optimization, and security of the organization's end-user computing environment.

• Manage and uphold enterprise endpoint management platforms, including SCCM/MECM and Microsoft Intune.

• Configure, deploy, and assist with Windows Autopilot for efficient device provisioning and onboarding.

• Oversee and support endpoint infrastructure utilizing Windows Administration Center and related management tools.

• Package, deploy, and sustain end-user applications throughout the enterprise environment.

• Supervise operating system lifecycle management, encompassing upgrades, migrations, and refresh initiatives.

• Handle endpoint patching and update compliance to ensure systems are up-to-date and secure.

• Support and uphold endpoint backup and recovery solutions.

• Identify, prioritize, and address endpoint vulnerabilities in collaboration with security teams.

• Manage software licensing and hardware asset management processes and reporting.

• Monitor and enhance the overall digital employee experience, concentrating on endpoint performance and user satisfaction.

• Implement and maintain endpoint security baselines, hardening standards, and compliance controls.

• Troubleshoot and support enterprise print services and printing infrastructure.

• Oversee the deployment and support of mobile applications across iOS and Android devices.

• Provide assistance for Bring Your Own Device (BYOD) programs and policies.

• Monitor endpoint health and performance through proactive monitoring and alerting solutions.

⛳️ Requirements

• Over 7 years of experience in End User Computing, Desktop Engineering, or Endpoint Management roles.

• Practical experience administering Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune in an enterprise setting.

• Extensive experience with Windows Autopilot, endpoint provisioning, and device lifecycle management.

• Background in supporting enterprise Windows desktop environments and modern workplace technologies.

• Understanding of endpoint security best practices, vulnerability management, and system hardening.

• Experience with application packaging, deployment, and patch management processes.

• Familiarity with mobile device management (MDM) solutions and mobile application deployment.

• Experience supporting BYOD environments and modern workplace initiatives.

• Excellent troubleshooting, communication, and customer service skills.

• Ability to work independently in a fully remote setting while supporting a dedicated client account.

• Experience with enterprise monitoring and endpoint analytics platforms.

• Relevant Microsoft certifications related to endpoint management or modern workplace technologies.

• Background in managed services or dedicated client support environments.

• Familiarity with ITIL processes and service management best practices.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote working opportunities.

• Professional development and training programs.

• Generous paid time off and holiday leave.