Enablement Operations Specialist

This is a fully remote position, open to applicants in Spain.

📋 Description

• Take charge of the operational implementation of Global Enablement programs, ensuring that onboarding, certifications, recurring initiatives, and strategic projects are executed consistently and punctually.

• Oversee and enhance the Enablement technology ecosystem, which includes learning platforms, knowledge repositories, project management tools, and enablement resources to facilitate a scalable learning landscape.

• Design, document, and continuously refine enablement workflows, processes, and standard operating procedures (SOPs) that promote operational excellence, consistency, and scalability throughout the organization.

• Collaborate across departments including Sales, Revenue Operations, Product, Product Marketing, and Customer Success to synchronize enablement initiatives, support product launches, and enhance organizational readiness.

• Manage the governance of the Global Enablement knowledge base, ensuring that learning content, playbooks, documentation, and resources are accurate, accessible, and in alignment with changing business priorities.

• Create and maintain enablement reporting and operational dashboards, offering leadership actionable insights into program adoption, certification completion, operational health, and overall effectiveness of enablement.

• Identify, propose, and execute operational enhancements that streamline workflows, minimize manual effort, and improve the experience for learners, managers, and cross-functional stakeholders.

• Act as the operational foundation of the Global Enablement organization, empowering Trainers, Managers, and Leadership to deliver impactful enablement programs through robust systems, processes, documentation, and operational support.

⛳️ Requirements

• 2–5+ years of experience in Enablement Operations, Sales Operations, Learning Operations, Program Coordination, Project Management, Revenue Operations, or a related operational role within a SaaS or B2B organization.

• Experience in supporting learning programs, onboarding initiatives, or operational enablement functions.

• Outstanding organizational and project management abilities with the capacity to juggle multiple priorities at once.

• Proven experience in documenting workflows, processes, and standard operating procedures.

• Strong analytical skills with a history of utilizing reporting to enhance operational performance.

• Expertise in Google Workspace and collaboration tools.

• Familiarity with platforms such as Salesforce, Asana, Confluence, Gong, Articulate 360, LMS platforms, or similar enablement technologies.

• Excellent written communication skills, demonstrating strong attention to detail.

• Professional proficiency in English is mandatory.

• Proficiency in French or Spanish is a significant advantage.

🏝️ Benefits

• Competitive Compensation: We provide competitive salaries based on market rates in the applicant's country.

• 100% Remote: Experience the flexibility to work from any location within your country of residence—whether it's a co-working space, your home office, or even your dining room table.

• Equity: Every position in our company includes valuable stock options in a fast-growing and profitable organization.

• Values-Driven Leadership: Our Core Values are not mere words; they guide our actions and decisions.

• Professional Growth: Our rapid expansion offers unmatched opportunities for learning and development, along with numerous career advancement pathways.

• Annual Paid Leave: The specific amounts differ by country and align with local and/or contract-specific norms.

• Geographic Specific Benefits: As an international employer, we provide various country-specific benefits such as Health Insurance and Pensions where these benefits are customary.

• Dynamic Team Culture: As a global organization with team members across more than 40 countries, our diverse and international culture drives our innovation and creativity.