EMR Integration Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a communication bridge between prenatal sales representatives and healthcare providers.

• Facilitate the effective implementation of EMR integration, ensuring accessibility of UNITY for healthcare providers' offices.

• Collaborate with healthcare providers and IT departments within hospitals/systems to integrate BillionToOne products.

• Build and sustain expertise in all BillionToOne EMR solutions while optimizing offerings and implementation processes.

• Create and execute implementation plans to ensure timely, budget-conscious delivery and customer satisfaction.

• Lead workflow assessments, rollout planning, training initiatives, change management, Go-Live Support, Post Go-Live Support planning, and coordination of legal agreements.

• Manage Data Migration, Content Development, Interfaces, Enrollment, and Billing Configuration work streams.

• Deliver end-user training.

• Maintain live customer relationships, acting as the primary contact for integration-related issues and changes.

• Inform sales teams and external clients about EMR Integration.

• Navigate and advocate for IT project requests.

• Collaborate with sales representatives to assess and improve the onboarding experience.

⛳️ Requirements

• At least 3+ years of experience in implementing EMR systems, electronic health records, or patient/provider portals, preferably within a diagnostic company or CLIA lab.

• Strong grasp of CLIA labs, healthcare organizations, and comprehensive EMR integration.

• Demonstrated experience in healthcare project management, including managing deadlines, customer relations, and schedules.

• Proven ability to build effective relationships with clients and staff at every level.

• Highly tech-savvy; prior experience in technical roles is advantageous.

• Capability to work harmoniously with cross-functional internal and external teams while managing expectations.

• Willingness to travel up to 50% within the US.

• Familiarity with HL7 FHIR is a desirable asset.

• Existing IT contacts within health systems/IDNs are considered a plus.

🏝️ Benefits

• Collaborate with intelligent, compassionate, and dedicated colleagues in an empowering atmosphere, all working towards a global vision.

• Enjoy an open and transparent culture, featuring weekly Town Hall meetings.

• Multiple medical benefit options available; employee premiums fully covered for select plans, with dependents covered up to 80%.

• Extremely generous Family Bonding Leave for eligible employees (16 weeks, fully paid).

• Supplemental coverage for fertility benefits.

• Retirement savings program that includes a 4% Company match.

• Increased paid time off based on tenure.

• Access to the latest hardware (laptop, lab equipment, facilities).

• Competitive base salary.

• Generous equity options available.

• Corporate bonus program.

• Industry-leading company benefits, including complimentary healthcare options, 401k matching, and fully paid parental leave.