Emergency Response Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Rapid Response Coordination – Serve as the initial contact for properties affected by fire, promptly addressing client needs.

• Damage Assessment – Perform initial on-site evaluations to assess fire, smoke, and water damage, offering guidance on subsequent steps.

• Coordinate Emergency Services (Not Perform Board-Ups) – Facilitate emergency board-ups, roof tarping, and structural stabilization through reliable vendors.

• Liaison with Fire Departments & First Responders – Establish and nurture strong relationships with local fire departments to support homeowners and businesses after a fire incident.

• Client Support & Education – Assist property owners in comprehending the restoration process and connect them to essential resources.

• Insurance & Restoration Coordination – Collaborate with our internal restoration team and insurance adjusters to ensure a seamless claims experience.

⛳️ Requirements

• Retired firefighter or emergency responder with experience in managing fire-related emergencies.

• Strong capability to assess damage, prioritize responses, and coordinate with vendors.

• Outstanding communication and leadership abilities to assist clients and emergency teams effectively.

• Familiarity with fire restoration, property damage, and insurance processes (preferred but not mandatory).

• Compassionate and service-oriented attitude.

🏝️ Benefits

• 401(k)

• Bonus based on performance

• Company car

• Dental insurance

• Free uniforms

• Health insurance

• Vision insurance