Electronics Technician I

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Installs, troubleshoots, and conducts technical maintenance for hardware and software products, mainly at client locations.

• Executes scheduled inspections, cleaning, and various services, along with minor repairs on products within a specific area of responsibility.

• Evaluates products to confirm proper functionality, addresses identified issues, and/or escalates requests to higher support tiers.

• Organizes services, completes necessary documentation, and engages with customers to guarantee their satisfaction and comprehension of product usage.

• Utilizes diagnostic tools to identify and resolve hardware and software failures.

• Conducts component-level repairs, cleaning, and adjustments to mechanical parts.

• Configures and installs relevant software applications.

• Performs preventive maintenance and restocks consumables.

• Installs, relocates, modifies, and removes hardware and software products (IMAC/R).

• Educates and trains customers on the operation and use of installed hardware and software.

• Contributes to the implementation of measures designed to meet established KPIs.

• Supports special projects as assigned.

⛳️ Requirements

• High school diploma required.

• Active CFT registration mandatory.

• Valid driver's license is essential.

• Must possess a personal vehicle.

• Technical education in electronics, electrical engineering technology, or a similar field is necessary.

• Must be available to work in Fortaleza, CE, and surrounding areas.

• Availability to work from Monday to Saturday is required.

🏝️ Benefits

• Equal opportunity employer dedicated to diversity.

• Access to regular hardware and software training opportunities (hands-on/on-the-job, classroom, and web-based).