EDI Supervisor

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Supervise the accurate and efficient exchange of data with external partners while ensuring adherence to industry standards.

• Administer the EDI ticket process and act as the main point of contact for configuration and process-related inquiries.

• Set up and test ANSI 834 files, collect carrier requirements, and deliver ongoing support for file integrations and data reconciliation.

• Oversee integrated carrier files, payroll vendor APIs, and assist with renewal and open enrollment activities.

• Manage the shared EDI inbox, generate and assign tickets, maintain project documentation, and oversee select broker relationships.

• Lead a team while handling an individual caseload, aiding in workload distribution, coaching, conducting performance reviews, and fostering team-building initiatives.

• Facilitate daily scrum meetings and act as the first point of escalation for urgent matters.

⛳️ Requirements

• Bachelor’s degree in business administration, marketing, or a related field is preferred; a high school diploma or equivalent is required.

• Demonstrated experience in ANSI 834 file testing and implementation is required.

• In-depth knowledge of the health insurance sector and its core products, including medical, dental, and vision, is required.

• Experience with Employee Navigator or similar enrollment management systems is required.

• Capability to manage a high volume of emails, handle competing priorities, and multitask effectively in a dynamic environment is required.

• Previous experience as a Team Lead or Supervisor is preferred.

• Strong communication, organizational, project management, and Microsoft Office skills.

🏝️ Benefits

• Employees have the option to work remotely.