eCommerce Assistant, Shopify

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and refresh product listings on Shopify for two online stores.

• Clean and standardize product data, encompassing weights, descriptions, images, and variants.

• Develop and enhance product listings with precise meta titles and descriptions.

• Prepare and implement bulk product uploads using spreadsheets and CSV files.

• Assist with ongoing product uploads from new supplier inventory and communicate with suppliers for details.

• Detect and rectify duplicate or inconsistent listings across both websites.

• Address customer emails and manage online chat support within designated timeframes.

• Resize and optimize product images for website use while generating SEO-friendly alt text.

• Monitor website listings for errors, missing information, or out-of-stock situations.

• Aid in category organization, website merchandising, and seasonal product updates.

• Upload and arrange invoices or stock documentation.

• Support with basic competitor and pricing research in addition to general eCommerce tasks.

⛳️ Requirements

• At least 2 years of experience with Shopify in a similar eCommerce position.

• Strong attention to detail and consistency in product formatting.

• Excellent written and verbal English skills with a warm and friendly communication style.

• Intermediate proficiency in using spreadsheets and managing CSV files for bulk data uploads.

• Basic understanding of SEO principles, including meta descriptions and image alt tags.

• Experience with Canva or basic image editing tools for resizing and website optimization.

• Ability to work independently, adhere to established procedures, and demonstrate a collaborative attitude.

• Nice-to-Have Skills:

• Experience in children's retail, boutique, or toy brands.

• Prior experience using ChatGPT or AI tools for content assistance.

• Experience managing multi-store Shopify environments.

🏝️ Benefits

• Permanent work-from-home arrangement.

• Dayshift (Australian business hours).

• Full-time position.

• Health Maintenance Organization (HMO) coverage.

• Annual leave.

• 13th-month pay.

• Includes Government Mandated Benefits.