E-Commerce Content & Catalog Virtual Assistant

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Develop, edit, and manage product descriptions and specifications.

• Structure and arrange product details for websites and marketplace listings.

• Retrieve, validate, and input product information into company databases.

• Revise pricing, inventory levels, promotional details, and other catalog data.

• Edit and oversee customer product submission spreadsheets.

• Follow up on missing product weights, dimensions, specifications, and other essential information.

• Review product content for precision and uniformity.

• Request and coordinate product photography and digital assets.

• Collaborate with the Graphics Department to obtain finalized product images.

• Upload and categorize product images, videos, and related digital assets.

• Ensure that the correct assets are linked with their respective products.

• Monitor company and vendor websites for accurate product details.

• Conduct routine audits of the website and catalog.

• Identify broken links, outdated information, missing content, and other issues.

• Assist in maintaining a precise, organized, and visually consistent online catalog.

• Collaborate with Sales, Marketing, Product Management, and Graphics to gather necessary product information.

• Keep organized spreadsheets, files, and product records.

• Support sales-related and departmental projects.

• Provide additional administrative assistance as required.

• Assist with basic company social media monitoring and posting as necessary.

⛳️ Requirements

• Prior experience in e-commerce, product catalog management, product data, sales support, or a related field is highly preferred.

• Proficient in Microsoft Excel is essential.

• Experience with Acumatica is desirable but not mandatory.

• Familiarity with customer portals, especially for managing and updating product or content information, is preferred.

• Experience in entering and maintaining detailed product information is preferred.

• Excellent written English skills and proofreading capabilities are required.

• High accuracy in data entry and keen attention to detail.

• Experience with e-commerce platforms or catalog management systems is preferred.

• Background in manufacturing, wholesale, retail, lighting, or consumer products is a plus.

• Experience in managing digital assets or product images is preferred.

• Ability to quickly adapt to and navigate new software, systems, and customer portals.

• Strong organizational and time-management skills to handle multiple tasks efficiently.

• Knowledge of Microsoft Office.

• Familiarity with E-Commerce Platforms.

• Understanding of Product / Catalog Management Systems.

• Knowledge of Website CMS Platforms.

• Familiarity with Digital Asset Management Tools.

• Understanding of Social Media Platforms.

• Availability for 40 hours per week, Monday through Friday, from 9 AM to 5 PM CST.

• Proficiency in the English language; accent preference is Level A–C.

🏝️ Benefits

• Competitive compensation rates.

• Weekly payment schedule.

• A variety of open roles are available.

• Free training and skill enhancement opportunities.

• Ongoing support and guidance.

• A vibrant community that is always ready to assist you.