E-commerce Analyst

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Oversee the e-commerce communication calendar, ensuring the planning, execution, and monitoring of campaigns.

• Act as the primary liaison between E-commerce, Marketing, CRM, Content, Design, and other partner teams to ensure timely execution of actions.

• Prepare and follow up on campaign briefs, aligning business objectives, target audiences, strategies, and deliverables.

• Guarantee that content is published and updated on the website, ensuring quality, consistency, and compliance with the commercial calendar.

• Monitor and analyze campaign outcomes, tracking metrics such as traffic, engagement, conversion rates, revenue, average session duration, and other digital performance KPIs.

• Create daily brand performance reports, consolidating metrics and generating insights for ongoing optimization.

• Identify opportunities for enhancing communication and the customer journey, proposing actions based on data analysis.

• Demonstrate a strong sense of ownership, ensuring excellence in execution and alignment across all participating teams.

⛳️ Requirements

• Prior experience in e-commerce and/or fashion e-commerce.

• Analytical mindset with experience in monitoring and interpreting digital performance metrics.

• Strong communication skills and the ability to foster relationships with various departments.

• Highly organized with the ability to prioritize and manage multiple demands.

• Familiarity with the VTEX platform.

• Experience using web analytics tools, such as GA4.

• Understanding of CRM, A/B testing, and conversion rate optimization (CRO).

• **Desired Profile**

• A sense of ownership and proactive attitude.

• Organized and detail-oriented.

• Strong communication abilities and capacity to build relationships with diverse stakeholders.

• Creative, collaborative, and results-driven.

• Capability to make data-informed decisions and suggest continuous improvements.

🏝️ Benefits

• 🦷 Dental plan (after probation)

• 👩‍⚕️ Health plan (after probation)

• 🚌 Complimentary transportation

• 🍽 On-site cafeteria

• 💰 Performance bonus (PPR)

• 👗 Employee discount on brands

• 👶🏻 Childcare assistance

• 📚 Tuition assistance / scholarship program

• 🙋🏻 Employee referral program

• **Additional Perks:**

• ☕️ On-site coffee shop

• 🏬 Exclusive in-house stores for employees

• 💳 Good Card Plus

• 🏦 On-site banking services

• 🤝 Partnerships with educational institutions, gyms, and food service providers