Dutch Audio Specialist – Freelance AI Trainer

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Function independently to create intricate evaluation frameworks and supply organized training data.

• Role-Play Scenario Implementation: Developing and executing sophisticated role-play-based evaluation scenarios that replicate realistic customer service interactions across travel, finance, and technical support sectors.

• Model Performance Assessment: Analyzing AI model performance against standardized qualitative and quantitative metrics, with a focus on task completion accuracy, conversational fluidity, and audio comprehension.

• Technical Metric Assessment: Evaluating the model's foundational computer programming knowledge, encompassing its understanding of JSON structures, functions, methods, and its ability to reason about structured data within a support framework.

• Representative Dataset Development: Aiding in the creation of diverse, high-quality audio datasets that genuinely reflect real customer expectations for clarity, efficiency, and natural conversational flow.

⛳️ Requirements

• Proven professional expertise in complex customer support, technical troubleshooting, or conversational AI evaluation.

• Native or bilingual proficiency in the target language, demonstrating fluency across all language skills (reading, listening, writing, and speaking), along with strong analytical and verbal communication abilities to effectively carry out simulated customer support role-plays.

• Basic computer programming knowledge, particularly a solid understanding of JSON structures, functions, methods, and simple logic.

• A careful, detail-oriented approach to handling structured prompts, complex evaluation rubrics, and technical guidelines.

• Required Equipment: Access to a high-quality microphone to guarantee clear and reliable audio input during voice evaluations.

🏝️ Benefits

• Company-sponsored benefits such as health insurance and PTO do not apply.