Diseñador UX – Banca

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Lead research processes, exploration, ideation, prototyping, and evaluation of experiences.

• Design journeys, blueprints, experience maps, ecosystem maps, and identify opportunities for improvement.

• Facilitate co-creation sessions, ideation, and strategic definition with multidisciplinary teams.

• Translate insights into value propositions, service strategies, wireframes, and prototypes.

• Plan and conduct usability tests and user research.

• Define information architecture and navigation structures for digital products.

• Support the development of comprehensive proposals with other areas and contribute to the product vision.

• Communicate findings, progress, and recommendations clearly to stakeholders.

⛳️ Requirements

• Over 3-5 years of experience in UX design, service design, or user experience.

• Experience in user research, interviews, focus groups, shadowing, usability testing, and findings analysis.

• Proficiency in tools and artifacts such as User Journey, Experience Map, Blueprint, Storyboarding, Wireframes, Prototypes, Problem Statement, Ecosystem Map, Personas, JTBD, empathy maps, and flow diagrams.

• Knowledge of information architecture, design systems, branding, and interaction documentation.

• Proficient in Figma, Mural, Miro, FigJam, and tools like Optimal Workshop, Maze, Hotjar, or similar.

• Skilled in office and collaboration tools such as Word, Excel, PowerPoint, Teams, Outlook, Forms, Jira, and Confluence.

• Understanding of responsive design principles and data visualization components for dashboards.

• Ability to plan design stages, estimate efforts, and coordinate across different areas.

🏝️ Benefits

• Flexibility for remote work.