Disability Peer to Peer Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Managing the Coordination of Peer-to-Peer Calls: Secure availability from a Treating Provider and/or an Independent Physician Advisor and arrange the call between both parties.

• Collaborate with the CSR team to enable peer-to-peer discussions based on the received availability.

• Document and monitor notes for each referral regarding all communications between staff, treating providers, and/or IPA reviewers.

• Provide regular updates to clients on scheduled, pending, and missed calls.

• Promptly address faxes received from physician offices to organize calls with reviewing physicians.

⛳️ Requirements

• An Associate's Degree is preferred.

• Experience in a healthcare and/or insurance environment is preferred.

• Demonstrate excellent communication skills with a clear understanding of the company’s business lines.

• Possess the ability to think critically, manage time effectively, and meet defined deadlines.

• Proficiency in computer skills and typing is essential.

🏝️ Benefits

• Medical, dental, and vision coverage for you and your family.

• Voluntary life insurance options for you, your spouse, and your children.

• Additional voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance plans.

• Basic life insurance, short-term disability, and long-term disability coverage at no cost.

• Generous paid time off policy to relax and recharge.

• 401k plan with a company match to help you plan for your future.

• Apple equipment and a media stipend provided for remote workspace.