Directory Services Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Design, implement, and maintain a cloud-focused Active Directory environment.

• Collaborate with the Architecture team to deploy and integrate technical solutions.

• Ensure that Directory Services platforms remain secure, compliant, and highly available.

• Develop and sustain system documentation and operational runbooks.

• Prioritize and safeguard privileged identities using RBAC, ACLs, least privilege, and Just-In-Time access.

• Provide Level 3 incident response during scheduled shifts and on-call duties.

• Offer leadership and technical support to operational support team members.

• Oversee the installation, configuration, and maintenance of Directory platforms.

• Take ownership of Root Cause Analysis and Problem Management.

• Assist with security and compliance audits.

• Manage customer satisfaction through effective communication and expectation management.

• Collaborate with Identity, Information Security, Development, Architecture, and business-owner teams across the global organization.

⛳️ Requirements

• B.S. degree in computer science, information technology, or a related discipline, and/or 5+ years of IT experience in a global information technology infrastructure setting.

• Extensive experience managing complex and diverse directories, including Active Directory, eDirectory, Radiant Logic, Azure AD, and AWS Managed AD.

• Practical experience with identity governance, privileged access management, SSO, federation, and MFA.

• Familiarity with IT security practices and fundamentals.

• Extensive experience with AWS, Azure, and cloud service models including IaaS, PaaS, and SaaS.

• Proficiency in PowerShell/MSGraph scripting or similar scripting languages such as JavaScript, Python, or Bash.

• Familiarity and experience with CI/CD pipelines and Infrastructure-as-Code, including Terraform.

• Experience with Group Policy Management (GPO).

• Knowledge of Microsoft ADCS, PKI, and KMS.

• Experience with Microsoft Azure AD Connect.

• Proficient in Windows/Linux engineering, including DNS, DHCP, TCP/IP, UDP, Failover Clustering, SIEM, IIS/Tomcat, virtualization, and load balancing.

• Understanding of disaster recovery models and Tier 0/Tier 1 system performance, resilience, and availability.

• Security-focused approach to problem solving.

• Strong troubleshooting skills grounded in security and engineering principles.

• Understanding of agile processes and concepts.

• Ability to identify and implement industry best practices.

• Capacity to translate technical issues into comprehensible business language.

• Proven leadership, communication, organizational, and interpersonal skills.

• Self-motivated with a keen attention to detail and sound judgment.

• Ability to establish standards for quality, performance, or productivity.

• Excellent writing and communication abilities.

• Ability to engage effectively with employees, contractors, managers, third parties, and customers.

• Capacity to integrate and apply feedback professionally.

• Ability to prioritize tasks and drive results with a strong focus on quality.

• Must have work authorization in the employing country without current or future visa sponsorship.

🏝️ Benefits

• Health benefits starting from Day One.

• Wellbeing programs.

• Retirement plans.

• Opportunities for career growth.

• Continuing education and training.

• Competitive total rewards package.

• Reasonable accommodation for individuals with disabilities during the hiring process.

• Occasional travel to physical office locations may be required.