Director/Senior Director, Client Delivery Lead – Consulting

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead client relationships and ensure successful delivery across a portfolio of accounts, guaranteeing that every project, program, and interaction provides value, insights, and excellence.

• Discover and elevate opportunities to enhance client partnerships.

• Formulate account strategies that align with client objectives and expand BlastX Consulting’s presence, driving strategic growth.

• Establish a culture of client service excellence.

• Supervise delivery standards, client communications, and internal coordination to ensure a thoughtful, high-quality experience.

• Guide cross-functional teams with purpose and accountability.

• Mentor consultants to achieve their best performance while enhancing their consulting skills.

• Create trusted partnerships by strengthening executive relationships and gaining a profound understanding of client organizations—their goals, context, and culture—and guiding engagements that genuinely resonate with them.

• Assist clients in making informed, often challenging decisions.

• Deconstruct complex challenges, structure reasoning, and ensure that recommendations lead to actionable steps, not merely analysis.

• Promote alignment across BlastX teams and client stakeholders to realize shared outcomes.

• Advocate for AI enablement—assess and implement agentic and AI-assisted workflows that enhance delivery and allow the team to focus on higher-value work, while ensuring AI applications are governed, outcome-oriented, and rooted in human judgment.

⛳️ Requirements

• Over 8 years of experience in a client-facing role within management consulting or digital transformation consulting/agency.

• Proven ability to lead cross-functional teams and deliver successfully in dynamic, fast-paced environments.

• Extensive expertise in managing expectations, communicating risks, and building long-term, trusted client relationships.

• Strong commercial acumen in expanding accounts and introducing new service offerings.

• A methodical, impact-oriented approach to analyzing challenges, problem-solving, and developing actionable solutions.

• Solid financial and business acumen to lead effectively, adapt, and make decisions with agility and confidence.

• Clear and confident written and verbal communication skills, aligned with the BlastX voice and tailored to both executive and technical audiences.

• Experience in creating and participating in thought leadership initiatives (blog posts, industry events, speaking engagements).

• Self-driven, high-energy professional who excels in both independent and collaborative environments.

• Bachelor’s degree preferred, or an equivalent combination of education and experience.

🏝️ Benefits

• Flexible PTO policy.

• 60% employer-paid medical insurance coverage options.

• 100% employer-paid dental and vision insurance.

• 401k with 4% company matching.

• Profit sharing.

• Education assistance.

• Paid parental leave.

• Performance-based salary increases.

• Year-end incentive bonuses.