Director, Systems Installation – Project Management Support

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the installation of medical equipment for Siemens Healthineers Diagnostic Imaging.

• Manage a team of dedicated XP Installation Engineers and ensure installations are completed successfully.

• Enhance customer satisfaction, operational metrics, and the quality of installations.

• Collaborate with the Project Management Office to enhance the customer experience.

• Coordinate with XP Business Line, SCM, U.S. sales, and service teams regarding technical installation issues.

• Act as the escalation point for XP project management support inquiries.

• Supervise installation productivity and maintain cost efficiency.

• Identify areas for improvement and training needs.

• Enhance Project Management, Installation, and Logistics processes.

• Streamline project milestone timelines.

• Lead cross-functional teams to ensure timely product turnover.

• Manage team KPIs, including cycle time, installation quality, and revenue objectives.

• Report to the VP of Solutions Implementations within the Customer Supply Chain organization.

⛳️ Requirements

• Bachelor’s degree in a related field or an advanced degree.

• Over 10 years of successful experience in supply chain management, project management, and the installation of capital medical equipment.

• Strong business acumen, including knowledge of financials, market positioning, healthcare industry, and customer relations.

• Comprehensive understanding of fundamental concepts, practices, and procedures in the relevant specialization.

• Awareness of organizational business practices and issues.

• Proficient in the current MS Windows platform and MS Office applications, including Excel, PowerPoint, Word, and Outlook.

• Proven organizational skills.

• Exceptional people management and development skills, with the ability to lead and manage change in a fast-paced environment.

• Consistent history of innovative thinking and process enhancement.

• Strong work ethic and dedication to delivering high-quality work on time.

• Willingness to travel 25%–40% of the time.

• Valid driver’s license in the state of residence.

• No prior DUI/DWI convictions or pending charges, or serious moving violations, unless restricted by state/local law.

• The successful candidate must comply with controlled technology regulations in accordance with U.S. export control laws.

🏝️ Benefits

• Company vehicle provided, available for personal use.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Life insurance.

• Long-term and short-term disability insurance.

• Paid parking/public transportation.

• Paid time off.

• Paid sick and safe time.