Director, Supplier Performance – Relationship Management

This is a fully remote position, open to applicants in Colorado, +4 more states.

📋 Description

• Perform thorough benchmarking of SPRM best practices within CRE, IFM, and related industries, pinpointing top-tier methodologies for the design of preferred supplier program performance scorecards and governance of relationships.

• Develop and implement a comprehensive multi-year strategy for SPRM across regional and operational divisions.

• Effectively establish a globally unified SPRM program, minimizing regional inconsistencies, bridging category ownership gaps, and enhancing consistent supplier performance along with client value delivery.

• Lead enterprise-wide change management efforts, fostering high stakeholder engagement, swift adoption of new processes, and promoting a culture of ongoing improvement.

• Serve as the organization’s foremost authority on supplier performance methodologies and value-centric supplier management.

• Design and implement a governance framework across various business lines and regions for SPRM; integrate supplier inclusion for impact, responsible sourcing, and regulatory compliance within the SPRM structure.

• Provide field and regional teams with practical playbooks, training, templates, and decision-support instruments to improve daily supplier management; influence the entire supplier performance and relationship management ecosystem to achieve desired SPRM results.

• Work collaboratively with category leaders to analyze supplier performance trends and pinpoint opportunities to elevate strategic partners to preferred status or address underperformance within the preferred supplier network.

⛳️ Requirements

• A Bachelor’s degree in supply chain, Business, Engineering, or a related discipline is essential; a Master’s degree is preferred.

• Over 10 years of experience in global Procurement, Vendor Management, and Supplier Relationship Management.

• A profound understanding of indirect procurement, with category expertise in IFM / facilities management, professional services, and technology preferred; experience in the commercial real estate, facilities management, or real estate services industry is a significant advantage.

• At least 5 years in a senior leadership role overseeing SPRM-related programs or functions.

• Proven leadership capabilities in procurement or a history of spearheading large-scale transformation initiatives.

• Demonstrated proficiency in modernizing functions via technology integration, process re-engineering, and extensive team development, ideally in a global, complex, multi-category setting.

• Comprehensive knowledge of supplier governance frameworks, scorecards, strategic business reviews, and the development of preferred supplier networks.

• Proven experience in managing supplier relationships at the executive level, including structuring and leading Executive Business Reviews and collaborative business planning processes.

• Strong grasp of supplier risk management principles and their incorporation into procurement governance — experience working alongside or within a Risk or Compliance function is highly regarded.

🏝️ Benefits

• Health, vision, and dental insurance

• Flexible spending accounts

• Health savings accounts

• Retirement savings plans

• Life and disability insurance programs

• Paid and unpaid time away from work