Director, Site Reliability Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee teams that manage and support hosting services, including both colocated hardware and cloud-based solutions.

• Establish and manage processes for change management, financial oversight, and incident response.

• Ensure the cloud services maintain high availability, scalability, and security across various geographical locations.

• Execute and enhance practices related to automation, incident management, and capacity planning.

• Guide and mentor Site Reliability Engineers and their leaders; define the vision and transition the organization to an SRE model.

• Spearhead the integration of AI-based tools to boost team productivity.

• Harmonize technology, practices, and policies from diverse organizations into a unified team.

• Formulate and implement strategic cloud infrastructure and operations plans that facilitate growth and acquisitions.

• Supervise and enhance cloud infrastructure to ensure cost efficiency while governing resource usage for cloud and monitoring.

• Maintain and improve systems for monitoring, logging, and alerting.

• Collaborate with product development teams to enhance functionality for the SaaS platform and hosted products.

• Advocate for a transformation towards a DevOps culture.

• Develop and oversee budgets for cloud infrastructure and tooling.

• Assess and implement technologies and tools related to cloud infrastructure and operations.

• Promote continuous improvement, collaboration, and innovation within the team.

• Execute other assigned duties as required.

• Willingness to travel up to 10%, including overnight trips.

⛳️ Requirements

• Bachelor’s or master’s degree in computer science, engineering, or a related discipline.

• Over 10 years of experience in cloud engineering and operations, with a minimum of 5 years in a leadership capacity.

• Demonstrated experience managing large-scale AWS cloud platforms.

• Profound understanding of contemporary SRE practices and principles.

• Proven track record in driving team transformation and managing change.

• Practical experience utilizing AI-driven tools for improvements.

• Familiarity with cloud infrastructure tools, including monitoring, deployment, and security.

• Exceptional leadership, communication, and interpersonal abilities.

• Proven history of driving process and cultural transformation within organizations.

• Ability to effectively collaborate with cross-functional teams and stakeholders.

• Strong problem-solving and decision-making skills.

• Candidates must reside within the EST or CST time zones in the US.

🏝️ Benefits

• Competitive health plans

• Paid time-off

• Company-paid holidays

• 401K retirement program with a company-matched contribution

• Additional company-sponsored programs