
Director, ServiceNow Delivery
Posted Jun 19

Posted Jun 19
This is a fully remote position, open to applicants in Texas.
• Oversee visibility across all ongoing ServiceNow projects
• Establish and uphold delivery standards, governance, and operational methodologies
• Serve as the primary escalation point for intricate or high-risk engagements
• Build and manage a globally distributed ServiceNow delivery team
• Take charge of hiring decisions across different regions
• Develop clear career pathways and growth plans for consultants, architects, and developers
• Advocate for the integration of AI tools within the delivery process
• Systematically gather reusable assets from the delivery processes
• Collaborate closely with the GTM ServiceNow Lead to ensure alignment between delivery capabilities and sales efforts
• Minimum of 5 years in the ServiceNow ecosystem at a senior level
• Demonstrated success in building and managing consulting or professional services teams
• Experience leading teams across various time zones
• Strong instincts for delivery
• Background in working alongside commercial or GTM functions within a consulting framework
• Comprehensive understanding of ServiceNow architecture
• Knowledge of how ServiceNow integrates with external platforms
• Health insurance
• Retirement plans
• Flexible work arrangements
• Professional development opportunities
VALCE Talent Solutions
DysrupIT
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