Director, Sales Operations – Analytics

This is a fully remote position, open to applicants in California.

📋 Description

• Assist in the creation of annual and quarterly sales strategies in collaboration with Commercial, Sales Operations, Finance, Marketing, and Compliance teams.

• Enhance territory design, alignment, and sizing for optimal performance.

• Support the forecasting processes for both field and corporate operations.

• Design, implement, and manage incentive compensation plans along with sales contests.

• Lead the governance of cross-functional incentive compensation initiatives.

• Evaluate the effectiveness of incentive plans and suggest necessary adjustments.

• Develop, optimize, and oversee the sales operations infrastructure and reporting systems.

• Manage CRM processes, data governance, ensure reporting accuracy, and oversee field and executive reporting.

• Provide support for field onboarding, systems training, and user adoption.

• Identify and execute continuous improvement initiatives.

• Define and manage key performance indicators (KPIs) and performance dashboards.

• Build reporting environments and data warehouses for integrated data utilization.

• Provide actionable insights regarding sales performance, customer adoption, loyalty, and growth opportunities.

• Facilitate leadership decision-making through timely, accurate, and meaningful analytics.

• Report directly to the VP of US Commercial & Sales Operations.

⛳️ Requirements

• A bachelor’s degree in a relevant field is required.

• An advanced degree is preferred.

• Over 10 years of experience in Sales Operations, Commercial Operations, or similar roles.

• Required experience within biotech, pharmaceutical, or medical device organizations.

• Aesthetics experience is strongly preferred.

• Proven track record of supporting U.S. field sales teams in regulated environments.

• High proficiency with CRM platforms, such as Veeva and Salesforce.

• Proficient in business intelligence tools like Tableau and Power BI.

• Demonstrated capability to operate at both strategic and execution levels.

• Comfortable navigating ambiguity and rapid changes.

• Ability to work independently with a strong sense of ownership.

• Willingness to travel 10–20% as necessary.

• Capacity to work in an office setting and remain seated, standing, or using a computer for extended periods.

🏝️ Benefits

• Competitive base salary ranging from $190,000 to $220,000 per year.

• Performance bonuses.

• Equity awards.

• Option for remote work or the ability to be based in the U.S.

• Chance to join at an early stage and influence the business and company culture.

• High level of ownership and a genuine seat at the decision-making table.

• Opportunity to make a significant impact while helping to build a growing global aesthetics business.