Director, Revenue Operations

📋 Description

• Take ownership of pipeline health, stage discipline, and forecast precision

• Utilize AI to pinpoint deal risks, slippage, and forecast discrepancies

• Conduct weekly pipeline and forecast assessments using data-driven insights

• Design and enhance the sales process for both new business and expansion

• Establish and uphold CRM stage definitions, along with entry and exit criteria

• Employ AI to streamline workflows, minimize manual updates, and boost compliance

• Lead the operational rhythm (weekly metrics, monthly reviews)

• Assist in deal structuring, approvals, and contract workflows (deal desk)

• Oversee Salesforce architecture, data modeling, and governance from start to finish

• Assess and implement AI-driven GTM tools (forecasting, enrichment, call intelligence, workflow automation)

• Automate reporting, data collection, and repetitive tasks

• Ensure seamless data flow across Sales, Marketing, Customer Success, and Finance systems

• Define and monitor crucial funnel metrics (conversion, velocity, pipeline coverage)

• Leverage AI and advanced analytics to uncover patterns, performance drivers, and opportunities

• Convert insights into actionable strategies for GTM teams

• Assist in annual planning, territory design, and quota establishment

• Model pipeline coverage, hiring requirements, and productivity scenarios

• Collaborate with Sales leadership on onboarding and continuous enablement

• Provide representatives with AI tools and workflows that enhance selling efficiency

• Alleviate friction in daily sales operations.

⛳️ Requirements

• 6 to 10 years of experience in RevOps, Sales Ops, or GTM strategy

• Background in a rapidly growing SaaS or tech company (Series A to C)

• Strong expertise in CRM systems (Salesforce preferred), with practical configuration experience

• Familiarity with implementing or utilizing AI tools within GTM workflows

• Analytical mindset, capable of translating data into actionable strategies

• Comfortable functioning as both a strategist and an executor.

🏝️ Benefits

• Competitive and comprehensive compensation package

• Health benefits

• Retirement plan

• Stock options

• Vacation days

• Sick days

• Additional 4 weeks off, including statutory holidays

• Paper Days throughout the year

• A full Paper Week from December 25 to January 1

• A $500 stipend for workspace setup

• $100 monthly stipends to assist with ongoing workspace needs

• Generous paid parental leave

• Unlimited access to tutoring and educational support for children of Paper employees.