Director, Revenue Operations

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Lead the comprehensive implementation of a new quoting and subscription platform, ensuring smooth integration between the CRM and core product systems to enhance efficiency and data accuracy.

• Facilitate alignment and collaboration among marketing, sales, and customer success teams to promote overall revenue growth.

• Oversee all go-to-market processes, including optimizing processes, managing sales variable compensation, territory management, forecasting, and the operating cadence.

• Collaborate with the applications team to streamline the entire tech stack across Sales, Marketing, and Customer Success (Onboarding), ensuring each team has the appropriate tools to thrive while continuously identifying opportunities to enhance efficiency and performance through automation and AI.

• Maintain data integrity, compliance, and system integrations across all revenue platforms.

• Develop and sustain comprehensive dashboards to track revenue metrics, pipeline health, and conversion rates.

• Lead forecasting and performance analysis processes to support executive decision-making.

• Provide actionable insights and recommendations to refine revenue strategy and operational efficiency.

• Identify and eliminate inefficiencies throughout the revenue funnel.

• Standardize processes for lead management, pipeline development, deal execution, and renewals.

• Establish and oversee SLAs between teams to ensure accountability and enhance customer satisfaction.

• Manage and mentor the RevOps team, fostering a culture of collaboration, data-driven decision-making, and continuous improvement.

• Act as a trusted advisor to the leadership team on revenue planning and organizational scalability.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related discipline.

• Over 10 years of experience in a Revenue Operations or Sales/CS Operations leadership position.

• Demonstrated experience in driving cross-functional alignment within a high-growth SaaS or B2B organization.

• In-depth knowledge of CRM systems, marketing automation, and analytics tools.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional growth and career advancement.

• Flexible work arrangements to support work-life balance.