Director, Product Management

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Establish and take ownership of the product vision and strategy for Data Collection, Transformation, and Ingestion as a fundamental platform capability for Grafana Cloud.

• Collaborate closely with senior R&D leaders to synchronize product and technical strategy across teams, clarify trade-offs, and ensure the roadmap effectively balances customer value, platform leverage, operational excellence, and business impact.

• Leverage customer research, product analytics, competitive insights, and business context to pinpoint the most impactful problems to address.

• Define the role of AI in this domain, including its potential to assist customers in instrumenting applications, configuring collection, transforming telemetry, managing costs, enhancing data quality, querying efficiently, and troubleshooting ingestion issues intelligently.

• Foster strong relationships with customers and prospects, particularly technical buyers and observability practitioners.

• Support GTM teams in understanding product differentiation, customer value, roadmap direction, AI relevance, and market positioning.

• Mentor and develop Product Managers, aiding them in enhancing their product judgment, strategic thinking, communication, stakeholder management, and capability to drive high-quality outcomes with their cross-functional teams.

• Cultivate a high-accountability, high-trust environment where PMs and cross-functional teams comprehend what is important, why it is important, and how their contributions support the success of Grafana Labs.

⛳️ Requirements

• Extensive Product Management experience, including overseeing product strategy across multiple teams, product areas, or intricate technical workflows.

• Proven experience in directly managing Product Managers, encompassing coaching, providing feedback, performance management, hiring, and career development.

• Strong technical proficiency in infrastructure, cloud platforms, observability, telemetry, data pipelines, high-scale databases, or other developer/infrastructure product domains.

• Solid product instincts regarding AI, including the capability to recognize where AI can generate significant customer value in technical products utilized by developers, operators, SREs, platform teams, or infrastructure teams.

• Strong customer empathy and strategic judgment, with the capacity to translate complex customer issues into clear product strategy, roadmap priorities, and trade-offs.

• Excellent cross-functional leadership and communication skills, with experience influencing Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, GTM, and executive stakeholders.

• Ability to create clarity amidst ambiguity, assist teams in making progress without over-prescribing solutions, and operate effectively in a globally distributed, remote-first environment.

• A BS/BA in Computer Science, a related field, or equivalent practical experience.

🏝️ Benefits

• 100% Remote, Global Culture.

• Scaling Organization.

• Transparent Communication.

• Innovation-Driven.

• Open Source Roots.

• Empowered Teams.

• Career Growth Pathways.

• Approachable Leadership.

• Passionate People.

• In-Person onboarding.

• Balance is Key.