Director, Product Management

This is a fully remote position, open to applicants in Ireland.

📋 Description

• In the role of Director on the Grafana Labs Product Management team, you will craft the vision and strategy for a comprehensive product domain, ensuring that multiple teams are aligned with clear priorities and that product decisions drive customer outcomes and meet Grafana Labs’ business goals.

• You will be responsible for the roadmap, gaining in-depth insights into customers and the market, and articulating product direction, tradeoffs, and results to customers, senior leadership, and cross-functional partners in a transparent manner.

• This role encompasses shaping the product narrative and positioning, supporting launches and field enablement, as well as assisting in defining pricing and packaging models that communicate the value customers receive while allowing Grafana Labs to capture that value in an understandable and acceptable manner.

• Additionally, you will contribute to defining the evolution of this domain in an AI-first environment, evaluating how AI can empower customers to enhance instrumentation, optimize telemetry volume and quality, resolve collection issues, query more efficiently, and engage with Grafana Cloud through both user-facing and agent-facing experiences.

• You will lead a team of Product Managers, guiding them in establishing clear strategies, making sound prioritization choices, collaborating effectively with their cross-functional partners, and advancing in their professional journeys.

⛳️ Requirements

• Extensive experience in Product Management, particularly in steering product strategy across multiple teams, product areas, or intricate technical workflows.

• Proven track record in directly managing Product Managers, including mentoring, providing feedback, performance assessment, recruiting, and fostering career development.

• Strong technical fluency in areas such as infrastructure, cloud platforms, observability, telemetry, data pipelines, high-scale databases, or other developer/infrastructure product domains.

• Deep product instincts regarding AI, particularly the capability to discern where AI can deliver significant customer value in technical products utilized by developers, operators, SREs, platform teams, or infrastructure teams.

• Exceptional customer empathy and strategic acumen, with the ability to translate intricate customer challenges into clear product strategies, roadmap priorities, and tradeoff decisions.

• Strong cross-functional leadership and communication capabilities, with experience in influencing Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, GTM, and executive stakeholders.

• The ability to establish clarity amid ambiguity, assist teams in making progress without overly prescriptive solutions, and function effectively in a globally distributed, remote-first environment.

• A BS/BA in Computer Science, a related field, or equivalent practical experience.

🏝️ Benefits

• 100% Remote, Global Culture - As a remote-only organization, we unite talent from across the globe, fostering a culture of collaboration and shared purpose.

• Scaling Organization – Engage in meaningful work within a high-growth, constantly evolving environment.

• Transparent Communication – Anticipate open decision-making processes and regular updates across the company.

• Innovation-Driven – Enjoy the autonomy and support to produce excellent work and explore new ideas.

• Open Source Roots – Founded on community-driven principles that influence our work practices.

• Empowered Teams – A culture characterized by high trust and low ego, valuing results over appearances.

• Career Growth Pathways – Clearly defined opportunities for professional development and growth.

• Approachable Leadership – Transparent executives who are engaged, visible, and relatable.

• Passionate People – Become part of a team of intelligent, supportive individuals who are deeply invested in their work.

• In-Person Onboarding - We aim for you to thrive from day one alongside your fellow new ‘Grafanistas’ to learn about what we do and how we operate.

• Balance is Key - We implement a global annual leave policy of 30 days per year, with 3 days of your annual leave reserved for Grafana Shutdown Days, allowing the team to fully disconnect.