Director, Product Design – AI Experience

This is a fully remote position, open to applicants in New York.

📋 Description

• Establish the UX strategy for the fundamental AI and agentic experience, encompassing the vision and roadmap towards the product's north star.

• Collaborate with the SVP of Product and various PMs in New York and the UK to champion the optimal experience within business, timeline, and technical limitations.

• Tackle intricate, data-rich UX challenges that involve defaults, information overload, AI trust, transparency, citations, confidence, control, reversibility, and cohesion across different surfaces.

• Prototype using code and real data, make direct contributions to high-impact surfaces, and elevate the standard of craftsmanship.

• Establish design standards that are native to AI across the product.

• Assist in the advancement of a design system that is both code- and AI-readable.

• Mentor, develop, and support a small team of senior designers.

• Recruit and assess team members as the organization expands.

• Enhance team effectiveness through UX audits, opportunity maps, product narratives, design reviews, and quality benchmarks.

• Persuasively present proposals to VP and C-level stakeholders, utilizing customer insights and business results as evidence.

⛳️ Requirements

• Over 10 years of relevant design experience in technical and product-focused companies.

• Proven history of owning and delivering the experience for a significant product area, preferably in complex, data-rich, or expert-user sectors.

• A minimum of 3 years in people management is preferred.

• Strong product-design judgment and the capacity to influence direction based on evidence.

• Expertise in AI-native product judgment, including trust, control, and workflow transformation in agentic and probabilistic systems.

• Practical craft and technical proficiency; skilled in prototyping with code.

• Experience with React or modern front-end technologies is advantageous.

• Familiarity with utilizing AI tools within the design workflow.

• Ability to lead people, coach, and develop teams effectively.

• Exceptional communication and collaboration skills with both technical and non-technical partners.

• Comfortable navigating ambiguity across teams.

• Interest in or experience with financial services, fintech, or other high-stakes professional fields.

• Willingness to travel or be based in NYC, a similar time zone, or work collaboratively with those teams.

🏝️ Benefits

• Performance-based bonus.

• Equity.

• Comprehensive benefits program.

• Reasonable accommodations for qualified employees with protected disabilities, as required by applicable laws.

• AlphaSense does not request candidates to pay for job applications, equipment, or training.