Director of Total Rewards – HRIS, Benefits, Payroll

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the primary owner and strategic leader for UKG and all HR technology platforms.

• Create and implement the HRIS roadmap to facilitate organizational growth and operational excellence.

• Oversee system configuration, optimization, upgrades, testing, and the implementation of new functionalities.

• Assess and recommend new HR technology solutions to enhance efficiency and improve employee experience.

• Ensure data governance, system security, user access controls, and adherence to relevant regulations.

• Collaborate with IT and external vendors to sustain system performance and integrations.

• Serve as the organization's in-house UKG expert and administrator.

• Configure workflows, business processes, security roles, dashboards, and reporting structures.

• Manage system enhancements, releases, troubleshooting, and resolution of issues.

• Lead integration efforts between UKG and third-party platforms, including ATS, payroll, benefits, learning, and performance management systems.

• Propel automation initiatives to minimize manual processes and enhance operational efficiency.

• Establish scalable reporting frameworks and workforce analytics capabilities.

• Design and maintain executive dashboards, KPI reporting, and organizational metrics.

• Provide actionable insights regarding headcount, turnover, retention, compensation, recruiting, and workforce planning.

• Collaborate with Finance and leadership teams to assist with budgeting, forecasting, and organizational planning initiatives.

• Ensure the accuracy and integrity of all employee data and reporting outputs.

• Lead the design, administration, and continuous enhancement of employee benefits programs.

• Manage annual open enrollment processes and employee benefits communications.

• Partner with brokers and vendors to evaluate program effectiveness, cost management, and employee engagement.

• Ensure compliance with all applicable federal, state, and international benefits regulations.

• Analyze utilization trends and employee feedback to improve offerings and enhance employee experience.

• Support global benefits expansion as SKIMS continues its international growth.

• Provide strategic leadership and oversight of payroll operations across corporate, retail, and international populations.

• Ensure accurate, timely, and compliant payroll processing in all jurisdictions.

• Establish payroll governance, controls, audit procedures, and compliance practices.

• Collaborate with Finance and Accounting on payroll accounting, reconciliations, accruals, audits, and reporting.

• Lead payroll vendor strategy, implementation, and optimization efforts.

• Support international payroll expansion and operational readiness for new markets.

• Oversee all leave of absence programs, including FMLA, ADA accommodations, state and local leave programs, parental leave, disability programs, military leave, and international leave requirements.

• Ensure compliance with federal, state, local, and international leave regulations.

• Manage third-party leave administrators and related vendor partnerships.

• Develop leave policies, procedures, communications, and manager guidance.

• Partner with Legal and HR Business Partners on complex leave and accommodation matters.

• Monitor leave trends, compliance risks, and employee experience metrics.

• Drive continuous improvement initiatives across HR operations and employee lifecycle processes.

• Develop and maintain documentation, SOPs, system governance policies, and training materials.

• Ensure compliance with employment laws, data privacy regulations, audits, and internal controls.

• Lead HR system audits and support internal and external compliance reviews.

• Serve as a trusted advisor to People & Culture leadership on HR technology strategy and workforce data.

• Collaborate closely with Payroll, Finance, Legal, and IT teams to deliver integrated solutions.

• Lead, mentor, and develop HRIS and benefits team members as the function continues to scale.

• Foster a culture of innovation, data-driven decision-making, and operational excellence.

⛳️ Requirements

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.

• Over 8 years of progressive HRIS experience with a minimum of 3 years in a leadership position.

• Extensive expertise in administering and optimizing UKG (UKG Pro, UKG Ready, or related platforms).

• Strong background in HR system implementations, integrations, and change management initiatives.

• Proven success in building workforce analytics, dashboards, and executive reporting.

• Experience in managing employee benefits programs and vendor relationships.

• Advanced Excel skills and a strong proficiency in HR reporting and analytics tools.

• Knowledge of HR compliance requirements, data privacy regulations, and HR operational best practices.

• Experience supporting multi-state and international employee populations is preferred.

• Strong project management, problem-solving, and stakeholder management skills.

• Ability to balance strategic planning with hands-on execution in a high-growth environment.

🏝️ Benefits

• Up to 100% Company Paid Healthcare (medical, dental, vision).

• Kind Body Fertility Benefits.

• 401(k) savings plan with up to 4% match.

• Unlimited PTO.

• Full Access to LinkedIn Learning.

• Employee Discounts.

• Free weekly catered lunch at HQ – M/T/W/Th.

• Dog-Friendly office on Thursdays and Fridays.

• Free Swag Giveaways.

• Annual Holiday Party.

• Annual Summer Party.

• Invitations to pop-ups and other company events.

• Complimentary daily office snacks and beverages.