Director of Solutions Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and cultivate a high-performing team of solutions engineers dedicated to acquiring and expanding enterprise customers.

• Act as a player-coach by engaging directly in strategic customer interactions, technical explorations, product demonstrations, architectural discussions, and proof of concepts.

• Collaborate closely with sales leadership and account executives to facilitate intricate enterprise deals from initial qualification to technical validation and solution alignment.

• Serve as a trusted advisor and subject matter expert to prospects and customers in areas such as fraud prevention, identity verification, digital trust, and transaction security workflows.

• Convert customer challenges and business needs into scalable technical solutions utilizing Proof’s platform capabilities.

• Establish and continuously refine pre-sales best practices, demo strategies, technical enablement, and operational processes to enhance team effectiveness and scalability.

• Work collaboratively across product, engineering, and customer success teams to influence roadmap priorities and enhance customer outcomes.

• Support efforts to expand into new verticals, use cases, and strategic partnerships.

• Represent Proof at customer meetings, executive presentations, conferences, and industry events.

⛳️ Requirements

• 7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Consulting, or similar customer-facing technical roles within enterprise SaaS, fintech, or payment sectors.

• Proven experience in leading or mentoring solutions engineers in a high-growth setting.

• Strong technical proficiency in areas such as fraud prevention, identity verification, fintech infrastructure, payments, APIs, authentication, and digital trust.

• Demonstrated experience in supporting enterprise sales motions and navigating complex technical purchasing cycles involving executive stakeholders.

• Experience working with banks, financial institutions, fintech companies, or in highly regulated industries.

• Excellent consultative discovery skills with the ability to align technical solutions with customer business goals.

• Outstanding communication and presentation skills, capable of engaging both technical and business stakeholders effectively.

• Hands-on approach with a genuine enthusiasm for technology, customer engagement, and technical problem-solving.

• Ability to perform effectively in a fast-paced, evolving environment with a strong sense of ownership and autonomy.

🏝️ Benefits

• Medical, dental, and vision benefits.

• Life insurance, along with long and short-term disability coverage.

• 401k Plan with a 4% match, starting from your hire date.

• Unlimited sick and vacation time.

• 14 paid company holidays.

• Company Chillax week.

• 12 weeks of paid parental leave.

• 4-week sabbatical after 5 years of continuous full-time employment.

• Health Reimbursement Arrangements for fertility and gender affirmation.

• Lunch on Proof through Grubhub credit.

• Monthly work-from-home stipend.

• Professional development credit.

• Monthly reimbursement for wellness activities.

• And more!