Director of Solution Consulting

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead the creation and presentation of customized product demonstrations.

• Facilitate collaborative discovery sessions to identify client challenges and propose appropriate solutions.

• Validate proposed solutions and assist with product launches in coordination with product management and engineering teams.

• Provide support for sandbox environments for prospective clients and conduct client office hours.

• Represent the organization at industry events and conferences.

• Work in partnership with sales and marketing teams to enhance client engagement and promote solution adoption.

• Develop and maintain current demo environments.

• Assist with customer-specific study onboarding by showcasing operational compatibility.

• Establish and maintain long-term relationships with clients, ensuring effective product utilization.

⛳️ Requirements

• Bachelor’s Degree or Master’s Degree in marketing, science, business, or any technical discipline.

• Extensive experience in the commercial development or delivery of clinical studies technology.

• Demonstrated experience in solution consulting or a comparable role within the SaaS industry.

• Familiarity with SaaS solutions.

• In-depth understanding of software solutions and the ability to articulate complex concepts clearly.

• Outstanding presentation and communication skills, coupled with client-facing experience.

• Capability to work autonomously while effectively collaborating with global teams.

• Experience with product launches and participation in industry conferences.

• Background in Digital Health and a solid understanding of the healthcare sector.

• A strong passion for serving patients and customers.

• A mindset focused on continuous improvement and a practical approach.

• Desirable: experience in clinical software solution consulting.

• Desirable: experience in training.

• Desirable: experience within a global organization with complex or geographical contexts.

• Desirable: experience in the pharmaceutical industry.

• Desirable: experience leading customer engagements that support commercial initiatives.

• Desirable: familiarity with the latest research and concepts in Digital Health.

🏝️ Benefits

• Competitive salary.

• Excellent company benefits.

• Flexible benefits options where feasible, allowing employees to select benefits that suit their needs.

• Reward structure aligned with performance.

• Support for personal development.

• An inclusive and equitable work environment.

• Reasonable adjustments/accommodations provided during the recruitment process.