Director of Project Management Office, PMO

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead the global PMO function and develop a scalable Solution Delivery operating framework.

• Define lifecycle phases, readiness gates, project classifications, standardized project plans, and close-out processes.

• Implement earned value tracking to enhance visibility into margin, revenue forecasting, utilization, and project health.

• Establish Project Get to Green governance for projects classified as Yellow and Red.

• Improve data quality in Salesforce and PSA, along with portfolio reporting.

• Set up global capacity planning, staffing guidelines, utilization targets, and governance for non-billable work.

• Optimize the balance of onshore and offshore resources across AMER, EMEA, APAC, and India while ensuring delivery quality.

• Drive adoption and behavioral changes across Project Management, Delivery Management, and regional teams without direct reporting authority.

• Incorporate lessons learned into Product, scoping, and future delivery processes.

• Collaborate with the SVP of Solution Delivery and influence executives, including the CCO and COO.

⛳️ Requirements

• Proven experience in governing a portfolio of multiple concurrent SaaS implementation projects.

• Familiarity with project health, risk management, delivery outcomes, and executive portfolio governance.

• Proficient in managing project gates with clearly defined entry and exit criteria.

• Knowledge of professional services financial management, including earned value, margin, revenue forecasting, and utilization.

• Capability to apply earned value analysis and identify margin variances.

• Experience in designing and implementing standardized delivery methodologies.

• Skilled in creating project plans for a range of offerings and varying implementation complexities.

• Expertise in global capacity planning and staffing across both onshore and offshore delivery resources.

• Proficient in establishing utilization targets and staffing guidelines utilizing system data.

• Familiarity with Salesforce and PSA data quality as well as project-level financial data.

• Ability to lead operational model changes without direct reporting authority.

• Competence in driving adoption across diverse regions, teams, and cultures.

• Capacity to enhance PM ownership of scope, risk, customer interactions, and project business outcomes.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career growth.

• Flexible working arrangements and a supportive work environment.