Director of Product, Consumer & Alliances

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategize and implement products aimed at preventing cybercriminals from successfully targeting consumers.

• Develop and deliver offerings in the Consumer Threat Protection and Alliances sectors that will surpass our revenue and retention goals.

• Lead and manage an expanding team of analytics experts across Security Research, Data Science, AI Operations, and API Engineering.

• Direct the prioritization of enrichment, correlation, and identity analytics features that enhance risk contexts and threat accuracy.

• Collaborate with Security Research, Data Science, and Data Engineering to find and integrate new sources that foster new products for this market sector.

• Propel the integration of AI/ML-driven enrichment and detection strategies into SpyCloud’s workflow, enhancing automation and scalability.

• Balance investments in the roadmap between scalability, depth of intelligence, identity signals, and cost-effectiveness.

• Cooperate with downstream product teams to convert signals into impactful detections, alerts, and identity risk assessments/insights.

• Establish APIs, schemas, and service-level expectations for both internal and external users of SpyCloud data.

• Partner with Product Marketing and Customer Success to convert intelligence value into compelling product narratives and use cases that resonate with Consumer Identity and/or Consumer Fraud teams.

⛳️ Requirements

• A minimum of 6 years of product management experience, including at least 2 years in consumer identity, consumer fraud, or application security.

• Proven track record in managing data-driven or analytics-focused products that support multiple downstream applications.

• Technical knowledge of streaming data systems, ML pipelines, data modeling, identity feature engineering, and API design.

• Strong quantitative and analytical skills; adept at defining and monitoring KPIs that assess quality, timeliness, and user impact.

• Demonstrated cross-functional leadership across Engineering, Research, and Go-To-Market teams.

• Exceptional communication and storytelling abilities — capable of bridging technical intricacies with business clarity.

• Comfortable utilizing AI-assisted tools (LLMs) to synthesize research, prioritize tasks, and validate requirements.

• Familiarity with Agile/Lean methodologies and collaboration platforms (JIRA, Confluence, Slack, Salesforce).

🏝️ Benefits

• 401(k) with Employer Contribution

• Health, Vision, and Dental Insurance

• Health Savings Account (HSA) available with Employer Contribution

• Employer Paid Life, Short-term, and Long-term Disability Insurance

• Generous PTO Plan and 16 paid holidays per year

• Retirement Savings Plan with Employer Contribution

• Employer Provided Private Health Insurance and Healthcare Cashplan

• Employer Paid Life Insurance and Income Replacement

• Generous Holiday Plan and 14 paid holidays per year