Director of Operations, Learning Process Enablement

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee and integrate instructional design, systems implementation, and operational efficiency.

• Streamline processes for enhanced simplicity.

• Work collaboratively with teams to provide impactful learning solutions.

• Coordinate projects and maintain effective communication with stakeholders.

⛳️ Requirements

• A minimum of 5 years of experience in learning operations, process management, program enablement, or project management in a matrixed organization.

• Proven success in developing scalable governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon).

• Strong capability to collaborate with cross-functional teams and convert business processes into actionable workflows and enablement strategies.

• Familiarity with tools such as Confluence, JIRA, Articulate 360, and project management platforms (e.g., Asana, Smartsheet, or MS Project).

• Expertise in content authoring tools that incorporate AI integrations and review processes.

• Exceptional written and verbal communication skills, along with stakeholder facilitation and change management capabilities.

• Strategic mindset with the ability to align overarching planning with tactical execution.

• Demonstrated ability to foster relationships and motivate others to take action.

• Authorization to work in the United States.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and growth.

• Flexible work environment with options for remote work.