Director of Operations

This is a fully remote position, open to applicants in Florida.

📋 Description

• Provide direct leadership and management for programs, projects, and personnel across designated divisions and/or units within the SIT Group.

• Organize project and task workloads, assign both direct and indirect responsibilities, and select the most qualified candidates for specific tasks.

• Develop, refine, and implement SIT processes to guarantee consistent performance and efficiency across all programs.

• Address escalated issues through Program Managers and execute corrective actions to ensure resolution.

• Oversee and manage budgets for assigned units, maintaining complete P&L accountability, and ensuring alignment with business objectives.

• Foster a high-performing, collaborative team culture that aligns with Bowhead’s mission and values.

• Mentor team members, provide professional development opportunities, and establish clear expectations for performance and growth.

• Lead initiatives to enhance the business pipeline, diversify the revenue base, and identify opportunities among existing DoD customers and in emerging markets.

• Develop and implement strategies to drive organic growth and expand into new areas, leveraging Bowhead's established core competencies.

• Lead and contribute to proposal development, including team coordination, technical content creation, and quality assurance.

• Act as a senior point of accountability for customer satisfaction, managing relationships with program stakeholders and leadership contacts.

• Contribute to and implement approved strategic plans that align with division and corporate objectives.

⛳️ Requirements

• Bachelor’s degree in a relevant field (e.g., Business Administration, Engineering, Information Technology) and 10+ years of progressively responsible management experience, OR an equivalent combination of education and experience.

• At least 5 years of experience in site lead, project management, and/or program management roles.

• Experience with Cost-Plus-Fixed-Fee (CPFF) and other cost-type contract vehicles is highly desired.

• Demonstrated experience in DoD contracting across technical, contractual, and leadership roles.

• Familiarity with DoD acquisition environments, program structures, and government contracting frameworks.

• Knowledge of PMO processes, project management methodologies, and continuous improvement practices.

• Proven track record of managing programs to meet or exceed customer requirements.

• Exceptional written and verbal communication skills, with the ability to engage effectively across all organizational levels.

• Strong business acumen, including experience in strategic planning, resource allocation, and financial management.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) at an intermediate to advanced level.

• A customer-centric mindset and the ability to manage complex stakeholder relationships effectively.

🏝️ Benefits

• Competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long term disability, and 401(k) retirement plans.

• Paid time off programs for eligible full-time employees, and part-time employees can participate in the 401(k) plans and state or contract required paid time off programs.