Director of IT

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop the IT function for the portfolio from the ground up, acting as the primary owner of IT for both our holding company and its portfolio companies.

• Oversee the IT workstream for each acquisition: inventory the tech stack, map access, establish accounts and devices, and integrate the company into Emergence systems.

• Create the Day 1-100 integration playbook that is currently missing, and implement it during approximately three acquisitions per quarter.

• Establish and manage the joiner/mover/leaver standards across the portfolio, ensuring completeness in offboarding.

• Operate the identity platform following its selection and rollout (the selection process is currently in progress, informed by an ongoing portfolio audit).

• Maintain an up-to-date inventory of tools, accounts, admin credentials, licenses, and renewal dates that underpin every consolidation and security decision.

• Manage the relationship with the Managed Service Provider (MSP) and the Service Level Agreement (SLA) for portfolio companies utilizing central IT services.

• Oversee vendor contracts, renewals, license consolidation, and portfolio pricing based on volume.

• Establish the back-end integrations that support our cross-portfolio data platform.

⛳️ Requirements

• 6-10 years of hands-on experience in IT operations, systems administration, or MSP/consulting delivery, with a minimum of 3 years in an IT leadership position.

• Proven track record of managing IT across multiple companies, clients, or business units simultaneously, rather than in a single-company environment, regardless of how well it is managed.

• Experience leading the IT workstream during acquisitions, including due diligence, Day 1 readiness, and post-close systems rationalization and migration.

• In-depth understanding of the trade-offs between centralized and decentralized IT delivery; you are a strong advocate for effective practices and aware of what does not work.

• Proficient in identity and access management operations (Okta, Entra, JumpCloud, or similar): SSO, provisioning, and lifecycle workflows.

• Capable of entering a company lacking documentation and systematically mapping existing resources.

• Strong instincts for vendor and license management, including contracts, renewals, SLAs, and consolidation.

• You are someone who creates the playbook rather than simply executing one that has been handed to you.

• Exceptional business stakeholder management skills — you can engage professionally at all organizational levels.

🏝️ Benefits

• We provide competitive compensation alongside a comprehensive benefits package.