Director of Integrated Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and spearhead the organization's enterprise technology strategy, which encompasses long-term technology planning, roadmap formulation, enterprise architecture, and infrastructure modernization.

• Align technology investments, systems, and initiatives with the organization’s priorities, operational requirements, and mission impact.

• Act as a strategic technology partner to organizational leadership by translating technical needs, opportunities, and risks into clear and actionable recommendations.

• Establish technology governance frameworks, technical standards, policies, and decision-making processes that promote secure and sustainable organizational growth.

• Assess emerging technologies and recommend investments that enhance efficiency, accessibility, collaboration, and organizational effectiveness.

• Identify and manage technology-related project dependencies across departments, ensuring appropriate follow-through and accountability.

• Lead efforts in enterprise cybersecurity, information security, data protection, identity and access management, and technology risk management.

• Establish, maintain, and enforce security policies, incident response plans, compliance protocols, and disaster recovery and business continuity procedures.

• Oversee cloud infrastructure, single sign-on, authentication standards, access controls, endpoint security, and other protective measures for organizational systems and data.

• Protect sensitive information pertaining to donors, volunteers, constituents, employees, and the organization.

• Foster a robust yet supportive security culture by providing staff with clear, accessible guidance and training.

• Monitor cybersecurity risks, ensuring appropriate responses, documentation, and follow-ups.

• Direct enterprise technology initiatives, including software selections, system implementations, data migrations, platform upgrades, integrations, and digital transformation projects.

• Collaborate with departments to gather requirements, assess workflows, and implement technology solutions that alleviate operational barriers and enhance productivity.

• Oversee enterprise technology operations, ensuring organizational platforms are reliable, secure, scalable, and aligned with user needs.

• Guide the modernization of technology infrastructure to support a distributed and fully remote workforce.

• Establish performance standards and processes for technology service delivery, technical support, system documentation, and self-service resources.

• Monitor organizational technology performance and recommend enhancements based on user needs, system data, and best practices.

• Develop and implement a strategic roadmap for the responsible use of artificial intelligence and automation across the organization.

• Create organizational policies, ethical frameworks, privacy standards, and security safeguards regarding AI use.

• Identify opportunities to leverage AI and automation for improved operational efficiency and reduced administrative workload.

• Lead the evaluation, risk assessment, piloting, and implementation of third-party AI tools and related technologies.

• Develop training and resources that empower staff to utilize AI tools safely, responsibly, and effectively.

• Monitor emerging AI standards, risks, and regulatory developments that may impact organizational operations.

• Oversee the complete lifecycle of the organization’s technology platforms, software licenses, contracts, accounts, and digital assets.

• Manage technology vendors, consultants, and external service providers while monitoring performance, costs, security, and organizational value.

• Negotiate and administer software and technology agreements.

• Develop and manage technology budgets, resource plans, and recommendations for future investments.

• Evaluate software usage and licensing to enhance cost-effectiveness and return on investment.

• Ensure organizational accounts, administrative ownership, licenses, and digital assets are structured to minimize risk during staff transitions.

• Directly supervise, coach, and support the Senior Systems Administrator.

• Establish clear performance expectations and service standards for the technology function.

• Ensure staff receive timely, respectful, and effective technical support.

• Oversee technology ticketing systems, documentation, standard operating procedures, knowledge resources, and staff training.

• Facilitate staff adoption of new technologies and organizational systems through effective change management.

• Cultivate a collaborative technology culture focused on innovation, accessibility, security, learning, and continuous improvement.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Administration, or a related field, or an equivalent combination of education and relevant experience.

• Eight to twelve years of progressively responsible experience in information technology, enterprise systems, cybersecurity, cloud infrastructure, or technology operations.

• Three to five years of experience managing technology teams and leading enterprise-level technology initiatives.

• Proven experience in developing enterprise technology strategies, digital transformation roadmaps, and technology governance frameworks.

• Experience in leading cloud infrastructure, cybersecurity programs, enterprise software implementations, systems integrations, or technology modernization initiatives.

• Demonstrated success in managing technology vendors, contracts, software licensing, budgets, and resource planning.

• Experience supporting remote or geographically distributed teams.

• Experience leading AI governance, automation initiatives, or evaluations of emerging technologies is preferred.

• Experience in a nonprofit, advocacy, healthcare, or other mission-driven environment is preferred.

• A master’s degree in Information Technology, Information Systems, Business Administration, Cybersecurity, Organizational Leadership, or a related field is preferred.

🏝️ Benefits

• Employer-shared medical and dental insurance premiums.

• Employer-paid short- and long-term disability, life, and accidental death and dismemberment insurance.

• Flexible spending accounts for medical and dependent care.

• A commuter pre-tax benefit.

• Eligibility to participate in a 401(k) with a generous 5% employer match and immediate vesting upon eligibility.

• Paid holidays.

• Paid time off.

• Personal days.