Director of Enrichment Programs

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the P&L and develop the enrichment program portfolio throughout the school network.

• Establish and actively drive a long-term enrichment strategy that encompasses in-house programs, third-party partners, pricing, and packaging.

• Assess new programs based on family demand, pricing, margin, staffing impact, and alignment with the school schedule.

• Monitor market trends and competitors while constructing the enrichment operating model and team.

• Collaborate with Regional Directors and School Leaders to formulate school-specific plans and participation objectives.

• Develop rollout plans, SOPs, and toolkits for uniform program launches and operations.

• Lead change management initiatives and mentor School Leaders on scheduling, family communication, and enrollment processes.

• Work alongside Marketing and Enrollment to attract and retain families through enrichment offerings.

• Achieve annual revenue and contribution margin goals in collaboration with FP&A.

• Provide monthly performance reports by school and region, identify underlying issues, and implement corrective measures.

• Enhance margins through strategic pricing, vendor negotiations, and staffing efficiency.

• Identify, negotiate, and manage relationships with enrichment partners, including contracts, revenue shares, service levels, and performance evaluations.

• Ensure that external instructors meet background check, licensing, and insurance prerequisites in every state.

• Comply with federal, state, and local licensing and accreditation regulations.

• Spearhead the development of health and safety policies and establish program quality standards.

• Foster the growth and retention of Regional Directors, School Leaders, and teaching staff.

• Create training programs to assist schools in delivering and promoting enrichment.

• Report directly to the Chief Strategy Officer and collaborate with the Executive Leadership Team, Finance, Marketing, Enrollment, and Academics.

⛳️ Requirements

• A minimum of 8 years of progressive experience, including leadership in multi-site operations.

• Proven ability to take ownership of results with full P&L accountability or consulting projects completed from inception to conclusion.

• Strong financial expertise in P&L management, budgeting, forecasting, pricing, and margin analysis.

• Capacity to lead change across various sites and achieve results through field leaders who do not report directly to you.

• Excellent analytical and project management abilities, including the capability to manage multiple launches simultaneously.

• Confident and clear communication skills with School Leaders, families, vendors, and executives.

• Proficient in Excel and PowerPoint, with experience in dashboards and reporting tools.

• A bachelor's degree in business, finance, economics, education, or a related discipline is preferred.

• Experience in negotiating and managing vendor or partner contracts.

• Background in a regulated, safety-sensitive environment, such as licensed facilities.

• Familiarity with Procare, Zoom, and Box platforms.

• Ability to walk through school facilities and observe programs in classrooms, playgrounds, and gyms.

• Capacity to lift up to 25 pounds.

• Must successfully pass all mandated state and company background checks.

• Willingness to travel regularly across multiple states (25%), including overnight stays and occasional evening and weekend work.

🏝️ Benefits

• Regular travel to schools across multiple states (25%), including overnight travel and occasional evening and weekend work.

• Opportunity to create a significant impact in a growing organization.

• Commitment to equal opportunity employment.

• Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the role.