Director of Engineering Operations

This is a fully remote position, open to applicants in United States, +2 more states.

📋 Description

• Oversee staffing and capacity visibility throughout all engineering squads, aligning capacity with organizational priorities.

• Adjust team allocations as project priorities change; anticipate and identify potential capacity gaps.

• Collaborate with the recruitment team on hiring strategies and manage staffing through contractors and vendors.

• Supervise team leads on planning, resource allocation, and delivery schedules, while the engineering leader focuses on technical guidance.

• Take ownership of resource-level scheduling and coordinate responses in the event of timeline delays.

• Monitor delivery across teams while highlighting risks and dependencies.

• Conduct planning and reporting to provide the engineering leader with transparent status updates.

• Maintain a reliable inventory and dashboard for around 40 third-party technical agreements.

• Keep track of agreement scopes, terms, fees, ownership, renewal, and termination dates.

• Coordinate new and renewing agreements with Legal, Finance, and vendors.

• Assist in negotiations and manage vendor communications effectively.

• Oversee operational vendor relationships, onboarding, technical coordination, issue escalation, and SLA monitoring.

• Manage recurring administrative and coordination tasks, prepare necessary materials, track action items, and ensure operational details are followed through.

• Act as a trusted extension of the engineering leader, proactively addressing operational needs.

⛳️ Requirements

• 7+ years of experience in or adjacent to software engineering.

• Strong background in operations and management.

• Demonstrated experience in staffing, capacity management, and delivery coordination for 25–50+ engineers.

• Direct experience managing vendor or third-party technical agreements, including terms, renewals, and negotiations at a significant scale.

• Highly organized and methodical, with the capability to manage multiple concurrent tasks.

• Technical proficiency adequate to coordinate between engineers and vendors and comprehend agreement coverage; coding skills are not necessary.

• Comfortable functioning as a trusted right hand to a leader, with a strong commitment to follow-through.

• Excellent cross-functional communication skills across Engineering, Product, Legal, and Finance teams.

• Familiarity with planning and tracking tools such as Jira and Linear.

• Understanding of contract/vendor management practices.

• Must be based in the USA or Canada.

• Able to maintain adequate daily overlap with the team and engineering leader.

• Comfortable working within a distributed organization.

• Nice to have: experience in a fast-paced product company, particularly in gaming, consumer, or high-growth software sectors.

• Nice to have: background in roles such as chief of staff, engineering operations lead, or technical program lead.

🏝️ Benefits

• Competitive base salary along with bonus and benefits.

• Equal employment opportunities and non-discrimination protections.