Director, Management and Organizational Development

📋 Description

• Develop and implement enterprise culture initiatives that promote desired values and behaviors.

• Utilize organizational diagnostics, employee feedback, and structured change management to enhance adoption and achieve measurable improvements.

• Create, execute, and continuously refine scalable leadership development programs across all organizational levels, enhancing managerial capabilities, building talent pools, and supporting succession planning.

• Assess and introduce contemporary, suitable learning methodologies (e.g., cohort-based programs, simulations, action learning, digital platforms, and behavioral science approaches).

• Collaborate with the Learning & Development team to ensure alignment with overarching management and organizational development goals.

• Act as a trusted advisor to HR Business Partners (HRBPs) and senior leaders on talent strategies, leadership effectiveness, and organizational design.

• Provide solutions that may encompass executive coaching and developmental support for high-potential and critical-role talent, while equipping HRBPs with tools and frameworks to enhance coaching effectiveness.

• Work alongside business leaders to evaluate organizational health through the lens of leadership, operating models, structures, and team dynamics.

• Facilitate interventions that promote role clarity, decision-making efficiency, cross-functional alignment, agility, and overall performance.

• Establish success metrics and dashboards for leadership, culture, and organizational development initiatives (e.g., capability uplift, engagement, retention, internal mobility, and performance indicators).

• Leverage insights to refine programs, prioritize investments, and demonstrate business impact.

• Oversee the annual employee engagement survey process from start to finish, including design, vendor/partner management (if applicable), communication, deployment, reporting, and enterprise-level debriefs.

• Function as both program manager and strategic partner to HRBPs and leaders, translating insights into actionable plans.

• Manage the annual talent review and succession planning cycle, ensuring high-quality contributions, timely delivery, and a proactive approach.

• Additional tasks as assigned.

⛳️ Requirements

• Advanced degree in Organizational Development, Industrial/Organizational Psychology, Leadership, or a related field is strongly preferred.

• Over 10 years of progressive experience in organizational development, leadership development, or talent management, preferably within the financial services or mortgage sectors.

• Previous experience as an HR generalist or business partner is highly valued.

• Demonstrated success in leading culture transformation initiatives.

• Strong project management capabilities, with experience managing projects on a global scale and within matrix organizations.

• In-depth knowledge of adult learning theory, organizational behavior, and change management principles.

• Excellent facilitation, coaching, and consulting skills.

• Experience collaborating with C-suite executives and senior leadership teams.

• Preferred certification in coaching (e.g., ICF, Hogan, Korn Ferry).

• Familiarity with or formal training in tools such as DISC, MBTI, 360 feedback, and engagement surveys is preferred.

• Experience working within global or matrixed organizations that operate in a hybrid model.

• Proficient to expert level in Microsoft Office Suite, Oracle Fusion, and other Talent Modules is required.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Up to 3% match on 401(k) contributions.

• Generous paid time off.

• Company-paid life, accident, and disability coverage.

• Programs focused on mental, physical, and financial wellness.