Director, Infrastructure & Site Reliability Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement the strategic direction for Alteryx’s centralized Infrastructure, Site Reliability Engineering (SRE), Observability, and Performance Engineering divisions.

• Oversee the design, operation, and ongoing enhancement of cloud infrastructure across AWS and GCP, ensuring factors such as scalability, reliability, security, and cost-effectiveness are prioritized.

• Promote the adoption and governance of Infrastructure-as-Code through Terraform, setting uniform platform standards, automation practices, and operational best practices.

• Take charge of the organization's observability strategy by developing and managing enterprise-grade telemetry platforms using Datadog and related technologies, facilitating actionable insights into system health, performance, and user experience.

• Collaborate with Security, Compliance, and Engineering teams to fulfill regulatory and customer requirements, which include HIPAA, FedRAMP, SOC 2, and other compliance frameworks.

• Establish and consistently refine incident management practices, which encompass operational readiness, on-call excellence, postmortem culture, root cause analysis, and measurable reliability enhancements.

• Develop proactive reliability initiatives such as capacity planning, resiliency testing, disaster recovery, performance benchmarking, and operational risk management.

• Define reliability engineering frameworks that empower product teams to take ownership of service health through Service Level Objectives (SLOs), Service Level Indicators (SLIs), error budgets, performance goals, and operational accountability.

• Spearhead the advancement of centralized platform capabilities that streamline how engineering teams build, deploy, monitor, and manage services at scale.

• Collaborate with engineering leadership to enhance developer productivity through platform automation, self-service infrastructure, deployment tools, and operational best practices.

• Cultivate, mentor, and develop high-performing engineering managers and technical leaders while promoting a culture of operational excellence, customer-centric focus, accountability, continuous learning, and innovation.

⛳️ Requirements

• Over 10 years of experience in software engineering, infrastructure, or platform engineering, with at least 5 years in leadership roles overseeing multiple engineering teams or managers.

• Proven track record in leading Infrastructure, SRE, Platform Engineering, or Cloud Operations teams supporting large-scale SaaS products.

• Extensive expertise in managing production environments on AWS and/or GCP.

• Strong background in Infrastructure-as-Code technologies such as Terraform.

• Experience in constructing and managing modern observability platforms utilizing Datadog, OpenTelemetry, Prometheus, Grafana, or similar technologies.

• Demonstrated success in implementing SRE practices including SLOs, SLIs, error budgets, incident management, operational reviews, and reliability engineering programs.

• Experience in regulated environments and familiarity with compliance frameworks such as HIPAA, FedRAMP, SOC 2, ISO 27001, or similar.

• Comprehensive understanding of distributed systems, cloud networking, Kubernetes, container orchestration, CI/CD pipelines, and production operations.

• Proven ability to influence technical strategy and foster alignment across engineering, security, product, and executive stakeholders.

• Excellent communication abilities with the skill to translate technical strategy into business results.

• Enthusiasm for building high-performing teams and nurturing engineering leaders.

🏝️ Benefits

• A monthly Connectivity Plus stipend of $150 to assist with remote work-related expenses.

• An annual reimbursement of $200 for home office needs.

• Comprehensive medical, dental, and vision coverage.

• 401(k) plan with company matching.

• Paid parental leave, caregiver leave, and flexible time off options.

• Support for mental health and wellness reimbursement.

• Opportunities for career development and educational assistance.