Site Reliability Engineering Manager II

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Assist in enhancing reliability, automation, and performance within our cloud infrastructure.

• Organize and support the daily operations for SREs on the team while collaborating with their managers to establish strategies for managing daily tasks.

• Monitor team success in alignment with defined goals and objectives.

• Tackle issues of limited scope, demonstrating the capability to identify and implement solutions for routine challenges.

• Integrate within an Engineering team to guide them towards production excellence and champion best practices.

• Mentor colleagues and spearhead initiatives.

• Lead the design of features while considering system-wide and architectural implications.

• Familiarize yourself with the fundamental day-to-day responsibilities of a production environment and engage in on-call support.

• Collaborate with various disciplines throughout the design, deployment, operation, and optimization of services.

• Troubleshoot production issues across services and stack levels, practicing incident response and conducting blameless postmortems.

• Identify opportunities in processes and tools to boost overall team productivity.

• Recognize exceptional talent and inspire them to join our team.

• Provide estimates, monitor progress, manage risks, and oversee team members' time.

• Participate in on-call shifts alongside other disciplines to address incidents.

• Engage with tech communities and contribute to their enhancement.

• Align with our business domain and needs, as well as our company's vision, mission, and strategy to achieve both short-term and long-term goals.

⛳️ Requirements

• 5 years of experience in the SRE domain.

• 2-5 years of experience in leading, managing, and developing SRE teams.

• Comfortable with the prospect of becoming a generalizing specialist as we aim to create a multidisciplinary and balanced team of "t-shaped" individuals.

• Proficiency in at least one programming language is essential, as software engineering is a crucial aspect of our work, and we actively utilize various platforms and languages.

• Expertise in testing methodologies such as TDD or BDD will be highly regarded.

• Familiarity with the container ecosystem, cloud infrastructure, build systems, and CI/CD tools is vital for success in this role.

• Capable of taking ownership of complex systems challenges and uncovering improvement opportunities.

• Excellent communication and collaboration skills, with a strong focus on empathy as we enable, empower, and support our colleagues.

🏝️ Benefits

• Competitive compensation.

• Employee Stock Purchase Plan (ESPP).

• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams).

• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates.

• Generous time off, including FlyBetter Days to volunteer in your community and Digital Disconnect Days!

• Exceptional Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)