Director, Infrastructure – Data Platforms

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, construct, secure, support, and continuously enhance infrastructure and data platforms.

• Collaborate with IT leadership to outline infrastructure, security, and data roadmaps, including priorities, budgets, and sourcing decisions.

• Implement roadmaps from start to finish, ensuring milestones, reporting, and measurable outcomes are achieved.

• Manage Microsoft 365, Okta, Azure, endpoint, network, and collaboration platforms.

• Deliver monitoring, support, troubleshooting, and Tier-3 escalation assistance.

• Spearhead identity, zero trust, and network architecture initiatives, including Okta and Zscaler.

• Apply DevOps methodologies utilizing infrastructure as code, source control, automated testing, CI/CD, monitoring, and alerting.

• Oversee the infrastructure lifecycle, capacity planning, business continuity, disaster recovery, and backup testing activities.

• Direct security operations related to vulnerability management, endpoint, email, identity, cloud, monitoring, and incident response.

• Assist with audits and CSV/CSA compliance under the IT QMS.

• Manage the enterprise data warehouse and associated platforms; create secure pipelines for BI, analytics, and AI.

• Lead Master Data Management (MDM) and data management practices.

• Develop and maintain governed AI capabilities, including MCP servers and their integrations.

• Act as a senior technical subject matter expert (SME) and escalation resource for IT operations.

• Provide technical guidance for IT projects and business system implementations, including design, integrations, security, testing, migration, cutover, stabilization, and handoff processes.

• Offer technical direction to Infrastructure teams and manage/direct reports as the team expands.

• Manage Managed Service Providers (MSPs), cloud vendors, and implementation partners; define requirements and Statements of Work (SOWs), enforce Service Level Agreements (SLAs), scale external capacity, and oversee technical budgets.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.

• Over 10 years of hands-on experience in infrastructure, cloud, security operations, and architecture.

• In-depth knowledge of Microsoft 365, Okta, Azure, networking, and zero trust principles.

• Experience in regulated industries.

• Demonstrated hands-on DevOps experience with production-ready infrastructure as code, CI/CD, and automation.

• Practical experience with cloud data warehousing, MDM, governed AI, and MCP integrations.

• Familiarity with BCP/DR, CSV/CSA, GxP environments, MSP oversight, and enterprise implementations.

• Proven technical leadership across planning, architecture, construction, operations, and incident response.

• Zscaler experience is preferred.

• Familiarity with Terraform, GitHub, Docker, Kubernetes/AKS, PowerShell, and Python is preferred.

• Strong communication skills with both technical and business audiences.

• Ability to perform effectively in a lean environment.

• Willingness to undertake approximately 10% domestic travel.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Unlimited paid time off.

• Parental leave.

• Equity and additional forms of compensation may be included as part of the total compensation package.